Project
We're looking for a VIP client manager to join the team of our client - well-known international fintech company, specialised in trading, Forex, ETFs, cryptocurrencies etc.
The specialist will be responsible to work closely with potential leads and existing clients, by maintaining a nice and steady relationship with them via different social media channels and also Active search and attraction of VIP clients using the "cold search" and "cold outreach" methodologies.
The right candidate must have a great understanding of the flow of data around the financial markets, experience with social media channels, and proven track record of successful technical and fundamental analysis.
Main Responsibilities:
- Active search and attraction of VIP clients using the "cold search" and "cold outreach" methodologies.
- Built and maintain long lasting relationships with new potential clients and existing clients, offer them the best solution services, via different online channels e.g., WhatsApp, Telegram.
- Providing the best service to potential clients and existing clients as well as using and gaining feedback from them.
- Researching industry trends.
- Preparing presentations, online announcements via the channels, and webinars to attract potential group of clients and educate existing clients.
- Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department.
- Ensuring that the terms of a contract are adhered to by both your employer and clients.
- Understanding the need and targets of new leads and existing clients hence, helping them to achieve them.
Requirements:
- Degree in Economics, Business, or any other relevant field.
- At least one year of experience in a Client Relationship, Sales, Business Development, Customer Support role within the Forex industry.
- Native/Fluent in Russian and Uzbek is a must.
- Additional languages will be considered as an advantage.
- Excellent use of social media channels e.g., WhatsApp, Telegram.
- Experience in blogging and content creation.
- Good understanding of financial markets and financial instruments.
- Knowledge of technical and fundamental analysis.
- Excellent copywriting skills.
- Self-motivated and high achiever.
- Excellent communication and time management skills.
Benefits:
- Assistance with relocation to Uzbekistan.
- Work in a dynamic and fast-paced international company.
- Aggressive and competitive scheme for the payment of the bonus part of wages.
- Fun and friendly professional environment.
- Using leading technologies and modern practices.
- Excellent training and development opportunities.
- Rapidly expanding global footprint.
