A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a Technical Support Specialist (Industrial Automation).

Responsibilities:

• Provide first level support for a variety of hardware, software, SaaS and mobile solutions.

• Own the customer problem until resolution by keeping the customer informed in a timely manner. 

• Proactively anticipate customer needs or problems by listening to all details.

• Continually strengthen and improve your customer service skills.

• Continuously make improvements and updates to company knowledge base articles.

Requirements:

• Technical education in Computer Information Systems, computer Science, or related.

Dutch / French speaking

Location: France (Cergy), Netherlands (Rotterdam) .

A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a Technical Support Specialist (Dispatch).

Responsibilities:

• Provide first level support for a variety of hardware, software, SaaS and mobile solutions

• Own the customer problem until resolution by keeping the customer informed in a timely manner. 

• Proactively anticipate customer needs or problems by listening to all details 

• Continually strengthen and improve your customer service skills 

• Continuously make improvements and updates to company knowledge base articles

Requirements:

• Technical education in Industrial Automation, Automatic control system, Computer networking, or related.

Dutch / French speaking

Location: France (Cergy), Netherlands (Rotterdam) .

Project

We're looking for a VIP client manager to join the team of our client - well-known international fintech company, specialised in trading, Forex, ETFs, cryptocurrencies etc.

The specialist will be responsible to work closely with potential leads and existing clients, by maintaining a nice and steady relationship with them via different social media channels and also Active search and attraction of VIP clients using the "cold search" and "cold outreach" methodologies.

The right candidate must have a great understanding of the flow of data around the financial markets, experience with social media channels, and proven track record of successful technical and fundamental analysis.

Main Responsibilities:

• Active search and attraction of VIP clients using the "cold search" and "cold outreach" methodologies.
• Built and maintain long lasting relationships with new potential clients and existing clients, offer them the best solution services, via different online channels e.g., WhatsApp, Telegram.
• Providing the best service to potential clients and existing clients as well as using and gaining feedback from them.
• Researching industry trends.
• Preparing presentations, online announcements via the channels, and webinars to attract potential group of clients and educate existing clients. 
• Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department.
• Ensuring that the terms of a contract are adhered to by both your employer and clients.
• Understanding the need and targets of new leads and existing clients hence, helping them to achieve them.

Requirements:

• Degree in Economics, Business, or any other relevant field.
• At least one year of experience in a Client Relationship, Sales, Business Development, Customer Support role within the Forex industry.
• Native/Fluent in Russian and Uzbek is a must.
• Additional languages will be considered as an advantage.
• Excellent use of social media channels e.g., WhatsApp, Telegram.
• Experience in blogging and content creation.
• Good understanding of financial markets and financial instruments.
• Knowledge of technical and fundamental analysis.
• Excellent copywriting skills.
• Self-motivated and high achiever.
• Excellent communication and time management skills.

Benefits:

• Assistance with relocation to Uzbekistan.
• Work in a dynamic and fast-paced international company.
• Aggressive and competitive scheme for the payment of the bonus part of wages.
• Fun and friendly professional environment.
• Using leading technologies and modern practices.
• Excellent training and development opportunities.
• Rapidly expanding global footprint.

Looking for a Middle/Senior Android developer to work on a TV app.

Tasks:

• Development of new and modification of existing Java/Kotlin applications.
• Testing and integration of new multi-platform video players.
• Interaction with the backend development team.
• Support for Gitlab CI/CD pipelines for your applications.
• Writing autotests, documentation, reports.

Requirements:

• 3+ years of development in Java, Kotlin.
• Media stack.
• Understanding how to assemble the player in the application, change its code.
• Customization of players, experience with the following players is desirable: ExoPlayer framework; VLC player framework; Android native media player.
• Understanding of the full production cycle of commercial software, including testing.
• Knowledge of any CI/CD, ideally GitLab.
• Knowledge of ffmpeg, libav is a big plus.
• Knowledge of streaming standards and formats such as HLS or MPEG-DASH is a big plus.
• Experience in creating real mobile applications for TV or OTT services is highly desirable.
• The ability to solve problems at their own level without involving the resources of managers.
• The ability to work in a team is desirable.
• English for reading documentation.

Looking for an experienced CTO to work in a startup - B2B marketplace of purchases for industrial enterprises.

Requirements:

• Mandatory experience with B2B.
• Successful background, confirmed cases of work in large companies, implemented projects.
• Motivation for long-term cooperation (3-4 years).
• English - basic.
• Higher education is highly desirable.

Tasks:

1) Updating the business model and product management:

• Managing the full cycle of product creation: from conducting customer development, forming and testing product hypotheses to bringing the product to market;
• Analysis of services and product solutions of competitors in Russia and abroad. Monitoring of the external environment, including the activity of competitors;
• Formation of a product vision and roadmap for 2 years of development;
• Testing monetization models;
• Defining the technological architecture/product stack for scaling tasks.

2) Customer interaction:

• Formation of a sales model (what and how we sell);
• Systematic implementation of cusdev, search for points of growth and differentiation;
• Finding clients and conducting pilot projects, monitoring metrics. Getting insights and validating hypotheses.

Bonuses:

• Voluntary medical insurance.
• Comfortable office with gym, kitchen and catering;
• A good team, the support of an investment fund with its expertise.

Looking for an experienced CEO to work in a startup - B2B marketplace of purchases for industrial enterprises.

Requirements:

• Mandatory experience with B2B.
• Successful background, confirmed cases of work in large companies, implemented projects.
• Entrepreneurship experience (not necessarily your own business).
• Motivation for long-term cooperation (3-4 years).
• The ability to rely on numbers when making decisions.
• English - basic.
• Higher education is highly desirable.

Tasks:

1) Seamless separation of the project from the UGMK structure (legal, financial, project):

• Creating the legal structure of the project;
• Transfer of rights to the product / software from UGMK to a new legal entity;
• Intellectual property protection;
• Project budget protection;
• Formation of business processes;
• Elaboration of legal and tax risks.

2) Team building:

• Management and operational team, organizational structure formation;
• Definition of KPIs and motivation systems;
• Staff training/building a corporate culture.

3) Updating the business model and product:

• Analysis of the competitive environment, market analytics, identification of points of differentiation, formation of a value proposition;
• Formation of a product vision and roadmap for 2 years of development;
• Testing monetization models;
• Preparation of asset light logistics model and its subsequent testing;
• Saturation of categories, expansion towards difficult-to-connect categories (e.g. lumber).

4) Customer interaction:

• Formation of a sales model (what and how we sell);
• Systematic implementation of cusdev with clients;
• Finding clients and conducting pilot projects, monitoring metrics. Getting insights and validating hypotheses.

Bonuses:

• Voluntary medical insurance.
• Comfortable office with gym, kitchen and catering;
• A good team, the support of an investment fund with its expertise.