Available Offers for google analytics

Service Administrator

Office
Full-time

An international powerhouse in the online trading industry with over 25 years of financial markets expertise is looking for a Service Administrator to join the team in Montenegro. In this role, you should have excellent problem-solving skills, proficiency in administrating OS Windows, Apple Mac and iOS expertise.


Requirements

- Excellent knowledge of PC/laptop components, experience of assembling PC/laptop;

- Running hardware and office equipment diagnostics, maintenance and troubleshooting;

- Proficient administrator OS Windows;

- Office’ IT Infrastructure maintenance;

- Wireless network installation and maintenance;

- Experience in installation and maintenance SCS (structured cable system);

- Experience in coordinating with hardware vendors and service providers;

- Excellent interpersonal and communication skills

- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

- Demonstrated customer focus

- Builds strong customer relationships and creates processes with customer viewpoint

- Strong analytical skills – strong problem solving skills, communicates in a clear manner and · effectively evaluates information / data to make decisions

- Anticipates obstacles and develops plans to resolve

- Broad understanding of IT Infrastructure and support processes

- Apple Mac and iOS expertise

- Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

- Change oriented – actively generates process improvements

- Supports and drives change, and confronts difficult circumstances in creative ways


Computer and special software skills:

- IT experience from 3 years  

- Professional IT area education or relevant experience

- Windows family user and administrator knowledge/experience

- Citrix service

- TCP/IP knowledge and work experience

- PC Desktop/Laptop hardware knowledge at professional level

- Basic knowledge of monitoring systems and strategies

- Basic knowledge of recovery systems and strategies

- Knowledge with SQL queries for databases

- Basic knowledge in ITSM / ITIL. Atlassian products knowledge is a plus

- Customer focusing. Politeness, loyalty in any aspect

- Resistance to stress, ability to work under pressure

- Familiarity Database (MySQL, PostgreSQL, MS SQL) is a plus

- Familiarity writing scripts (at least one: PHP, JS, Bash, Visual Basic) is a plus

- Basic knowledge of GSuite


English language knowledge working level both oral and written (intermediate level minimum). TOEFL or IELTS certificates are a plus.


Responsibilities:

- Preparing and support workplaces in the offices and remote

- Participation in projects for repair offices and open new ones

- Fixing incidents with OLA (operating level agreement) conditions otherwise escalate it to the next level support

- Users support for any IT problem via any communication method (face-to-face, skype, phone, voIP, im, mail, Service Desk system) with high loyalty to the VIP consumers

- Maintain documentation (knowledge database) among entire support team, keep it up to date, create Standard Operating Procedures

- Collaboration with service providers

- Report on progress in Service Desk system

- Software support: installation, recovery, consultancy

- Deliver local IT support & proximity services (incident & Service Requests)

- Resolve backlog for incidents & SRs, report progress to end users and track root cause analysis

- Installation, configuration, operation, and maintenance of systems hardware and related infrastructure (amount of PCs – 400 +)/ troubleshooting (Windows 10 - 11, Chrome OS and MacOS)

- Preparing and support Citrix workplaces

- Carry out maintenance work of hardware and ensure that system hardware, operating systems work properly

- Keep hardware equipment inventory list up to date in database CMDB

- Hardware and software upgrade when necessary

- System’s and application software troubleshooting when necessary

- Video conferencing support - ZOOM, Google Meet, etc.

- Work closely with hardware vendors and service providers (quality assurance of services provided)

- Writing User manuals for internal employees

- LAN and VoIP support

- Maintain and support existing servers

- Participation in various IT projects

- Work from office in the Podgorica

- Other senior management orders\assignments

Marketing Manager

Office
Remotely
Full-time

About company

An EU and Swiss-based brand with two main offices: Cyprus and Switzerland. It's an all-in-one FinTech and crypto platform, which is focusing on crypto-backed lending with fiat, crypto, and stablecoin loans, crypto/fiat, and crypto/crypto conversions, as well as crypto-accounts, generating rewards. This platform supports BTC, ETH, LTC, XLM, XRP, EURS, and other popular cryptocurrencies and tokens.

An active member of the Blockchain Association of Financial Commission and the Crypto Valley Association.


Responsibilities

  • Research, communicate and establish cooperation with potential advertising partners for varied online campaigns, acquire traffic using different models (CPA, CPI, CPC, CPM, etc.).
  • Establish and manage long-run relationships with advertising partners. Maintain a high level of communication with traffic sources.
  • Plan, set up, and maintain mobile and web ad campaigns on different ad networks and other traffic sources.
  • Track and monitor the performance of each network.
  • Collaboration with the Front-end team for creating and updating creatives for ad networks.
  • Collaboration with the Paid Acquisition team in order to scale successful campaigns to new markets.
  • The main goal is to acquire as many new quality leads to the platform as possible, keeping the lead cost in the benchmark.


Requirements

  • 1+ years of experience as affiliate marketing manager, traffic manager, etc. in the affiliate network, traffic network, direct advertiser.
  • Understanding of the core principles of the performance-based marketing
  • The ability to optimize advertising campaigns and find the most effective combinations of targeting - creatives - costs.
  • Experience in gaming, gambling or financial, crypto markets is desirable.
  • Understanding what crypto and blockchain technology are and how it works is highly appreciated.
  • Strong analytical skills.
  • Understanding how to work with trackers and MMPs (Google Analytics, AppsFlyer, Adjust, Voluum, etc.)
  • High purposefulness and efficiency.
  • Upper-intermediate English level or higher. 


Benefits

  • A true startup experience - no strict hierarchy, no bureaucracy, opportunity to have a meaningful impact on the growing business.
  • A culture of autonomy and accountability.
  • A people-focused organization dedicated to making sure you’re maxing out on learning, growth, and impact... And getting recognized for the great work you do along the way.
  • The chance to join a stellar team of talents from all over the world and learn from them.
  • The unique opportunity to take part in the emergence of a future leader in the Crypto FinTech industry.
  • The competitive compensation package, with a generous vacation policy.
  • Remote work with team meetups every six months in different European countries.

SysOps Engineer (Windows)

Remotely
Full-time
Permanent work

Looking for a SysOps Engineer to work on a trading product.


Requirements:

  • 3+ years experience of designing, analyzing, troubleshooting, supporting and resolving issues in a Windows Server 2008 - 2019 environment;
  • 2+ years experience with VMware ESXi or other hypervisors;
  • C1 level of English language (IELTS/TOEFL certification is a plus);
  • Extensive experience in Windows Server and MS AD administration;
  • Basic knowledge of databases: MS SQL/PostgreSQL/MySQL;
  • Good understanding of authorization protocols;
  • Good understanding of PKI in MS systems;
  • Familiarity with Zabbix or Prometheus;
  • Experience with cloud services (AWS, Azure, GCP, …);
  • Basic knowledge of networks;
  • Experience in Powershell/VBA/Python scripting;
  • To have a sense of ownership of role’s area of accountability;
  • Good communication skills;
  • Good analytical\troubleshooting skills.


Will be a plus:

  • MCSE\MCSA\CCNA certification;
  • VMWare virtualization certification;
  • Experience working with JIRA;
  • Understanding AWS;
  • Experience in managing cloud collaboration services, preferably Google GSuite;
  • Leadership skills and/or proactive approach of work;
  • Personal qualities:ability to work independently, as well as with others, depending on scope of assignments; capable of multitasking, prioritizing multiple assignments; perform technical research independently as well as a member of a team;result oriented person.


Responsibilities:

  • Supporting an infrastructure of over a 100 Windows 2008 - 2019 servers installed on cloud, virtual and bare metal machines. Developing updates, backups and maintenance policies. Provide operational support, assist with troubleshooting system-level issues and design and develop solutions to prevent future issues;
  • Supporting hybrid Azure AD + On-Premise MS Active Directory. Main roles - AD DS, AD CA, GPO, IIS, DNS, DFS, NPS, WSUS;
  • Supporting MS Remote Desktop Services servers;
  • Supporting virtualization infrastructure based on VMware ESXi;
  • Setting up an authentication and authorization for internal applications with SSO, SAML, LDAP and OAuth2 in Azure AD and MS AD;
  • Setting up and support integration with internal applications and services;
  • Setting up and supporting monitoring and log rotation;
  • Manage and support Google GSuite;
  • Provide an expertise for internal customers about hardware and software requirements during the implementation of new systems;
  • Automate workflows;
  • Deploying, automating, maintaining and managing AWS cloud based production system, to ensure the availability, performance, scalability and security of production systems;
  • Documenting the infrastructure, procedures and designed solutions.


Relocation to Montenegro (Podgorica).