Company

The fintech company stablished in 1997, which has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. The company is, also, the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together. And builds innovative fintech so people can #TradeForMore.

Job Overview

We are seeking a highly skilled Infrastructure Engineer with a strong emphasis on network administration to join our dynamic team in the vibrant city of Podgorica, Montenegro.

In this pivotal role, you will be responsible for ensuring the robustness and efficiency of our network systems. Candidates should possess outstanding problem-solving abilities and a deep understanding of network administration and architecture, encompassing essential areas such as IP routing, firewalling, and VPN configurations.

Additionally, familiarity with AWS cloud services is important, and proficiency in Linux operating systems would be considered a valuable asset. Your expertise will be instrumental in enhancing our infrastructure capabilities and supporting our organization's growth.

Main Responsibilities

• Design and deploy functional networks (mostly AWS and some remote physical data-centers using LAN, WAN, VPN, and firewall technologies)
• Monitor network performance and integrity
• Resolve issues and troubleshoot cloud and local infrastructure using a service desk system
• Write infrastructure code. We are using terraform with Terragrunt
• Automate tasks and monitor their effectiveness
• Create, oversee, and test security measures (e.g. access authentication/authorization, disaster recovery)
• Communicate with internal users and Customer Service when needed
• Compile and maintain thorough technical documentation
• Suggest improvements to network performance, capacity, and scalability.

Requirements

Overall 6+ years of experience in IT administration roles

• 3+ years of network administration and architecture in geographically spread environments
• 1+ years of cloud networking (preferably, AWS) with at least medium-sized networks. Experience with Terraform is a plus
• Understanding of communication and dynamic routing protocols (including BGP)
• Understanding of Linux administration and experience with command-line interface
• Combined experience with detailed technical knowledge and hands-on practice working in networks and networks hardening
• Proficiency in access control models and network security
• Working knowledge of network diagnostic, monitoring, and analysis tools (e.g. Wireshark)
• Experience with Service Desk systems (e.g. Jira Service Desk, ZenDesk, Solarwinds) and enterprise-class monitoring systems (e.g. Zabbix, DynaTrace)
• Working knowledge of CDNs (e.g. Cloudflare), DNS, certificates, and domain management
• Spoken English (company's official language) at B2 level (Upper-Intermediate), at least

Additional Skills and knowledge preferred

• Experience with FreeBSD, Cisco, Checkpoint
• Advanced experience with Linux
• Solid knowledge of network operating systems (JUNOS, Cisco IOS)
• Working knowledge and troubleshooting skills of scripting languages (e.g. bash, Python, Perl)
• Professional certifications (e.g. BSD Specialist, Ubuntu Professional, CCNA)
• BSc/BA in Computer Science, Computer Engineering, or a related field.

Company's benefits

• Work in a pleasant and enjoyable environment near the Montenegrin sea or mountains
• Quarterly bonuses based on Company performance
• Generous relocation package for the employee and their immediate family/partner 
• Medical Insurance Plan with coverage for the employee and their immediate family from day one
• 24 working days of annual leave 
• Yearly reimbursement of travel expenses for the employee and family's flight home
• Corporate events and team building activities
• Udemy Business unlimited membership & language training courses 
• Professional and personal development opportunities in a fast-growing environment 

An IT manager is required in a large company that develops equipment for automating the process of medical analysis. The company, as an actively developing player in the IVD market, offers a virtually complete line of products for laboratory diagnostics. And produces and supplies to the world market equipment, most of which is based on its own long-term developments in the field of clinical laboratory diagnostics.

Responsibilities:

• Administration and support of the corporate network;
• Ensuring uninterrupted operation of computer and office equipment;
• Ensuring information security, management of security policies;
• Support of 1C, including database backup;
• Solving tasks on configuration and system administration, diagnostics and troubleshooting of typical PCs, office equipment, network equipment;
• Network monitoring, development and implementation of proposals for network infrastructure development, restoration of local network operability in case of failures or failure of network equipment;
• Selection and purchase of computer components and peripherals for equipment according to technical specifications;
• Installation and configuration of operating system on devices;
• Developing instructions and procedures for information security and software operation;
• Supporting and counseling information technology users, registering and training new users;
• Analyzing and collecting statistical data, preparing reporting documentation.

Requirements:

• Higher technical education;
• Experience of 3 years in the position: IT-specialist, system administrator;
• Knowledge of server products MS Exchange 2013/2016, MS Windows Server 2012/2016;
• Knowledge of the principles of network protocols and principles of building computer networks and VPN;
• Experience in working with service documentation;
• Knowledge of English (as an advantage).
• 
  

Conditions:

• Full-time employment, five-day working week (office)
• Official employment in accordance with the Labor Code of the Russian Federation
• VHI and life insurance after probation period
• Salary + bonus based on performance results
• Paid mobile communication
• Corporate training

An international powerhouse in the online trading industry with over 25 years of financial markets expertise is looking for a Service Administrator to join the team in Montenegro. In this role, you should have excellent problem-solving skills, proficiency in administrating OS Windows, Apple Mac and iOS expertise.

Requirements

- Excellent knowledge of PC/laptop components, experience of assembling PC/laptop;

- Running hardware and office equipment diagnostics, maintenance and troubleshooting;

- Proficient administrator OS Windows;

- Office’ IT Infrastructure maintenance;

- Wireless network installation and maintenance;

- Experience in installation and maintenance SCS (structured cable system);

- Experience in coordinating with hardware vendors and service providers;

- Excellent interpersonal and communication skills

- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

- Demonstrated customer focus

- Builds strong customer relationships and creates processes with customer viewpoint

- Strong analytical skills – strong problem solving skills, communicates in a clear manner and · effectively evaluates information / data to make decisions

- Anticipates obstacles and develops plans to resolve

- Broad understanding of IT Infrastructure and support processes

- Apple Mac and iOS expertise

- Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

- Change oriented – actively generates process improvements

- Supports and drives change, and confronts difficult circumstances in creative ways

Computer and special software skills:

- IT experience from 3 years  

- Professional IT area education or relevant experience

- Windows family user and administrator knowledge/experience

- Citrix service

- TCP/IP knowledge and work experience

- PC Desktop/Laptop hardware knowledge at professional level

- Basic knowledge of monitoring systems and strategies

- Basic knowledge of recovery systems and strategies

- Knowledge with SQL queries for databases

- Basic knowledge in ITSM / ITIL. Atlassian products knowledge is a plus

- Customer focusing. Politeness, loyalty in any aspect

- Resistance to stress, ability to work under pressure

- Familiarity Database (MySQL, PostgreSQL, MS SQL) is a plus

- Familiarity writing scripts (at least one: PHP, JS, Bash, Visual Basic) is a plus

- Basic knowledge of GSuite

English language knowledge working level both oral and written (intermediate level minimum). TOEFL or IELTS certificates are a plus.

Responsibilities:

- Preparing and support workplaces in the offices and remote

- Participation in projects for repair offices and open new ones

- Fixing incidents with OLA (operating level agreement) conditions otherwise escalate it to the next level support

- Users support for any IT problem via any communication method (face-to-face, skype, phone, voIP, im, mail, Service Desk system) with high loyalty to the VIP consumers

- Maintain documentation (knowledge database) among entire support team, keep it up to date, create Standard Operating Procedures

- Collaboration with service providers

- Report on progress in Service Desk system

- Software support: installation, recovery, consultancy

- Deliver local IT support & proximity services (incident & Service Requests)

- Resolve backlog for incidents & SRs, report progress to end users and track root cause analysis

- Installation, configuration, operation, and maintenance of systems hardware and related infrastructure (amount of PCs – 400 +)/ troubleshooting (Windows 10 - 11, Chrome OS and MacOS)

- Preparing and support Citrix workplaces

- Carry out maintenance work of hardware and ensure that system hardware, operating systems work properly

- Keep hardware equipment inventory list up to date in database CMDB

- Hardware and software upgrade when necessary

- System’s and application software troubleshooting when necessary

- Video conferencing support - ZOOM, Google Meet, etc.

- Work closely with hardware vendors and service providers (quality assurance of services provided)

- Writing User manuals for internal employees

- LAN and VoIP support

- Maintain and support existing servers

- Participation in various IT projects

- Work from office in the Podgorica

- Other senior management orders\assignments

An international company with over 25 years of financial markets expertise is looking for a Technical Support Associate to join the team in Montenegro.

In this role, you should have excellent problem-solving skills and excellent interpersonal and communication skills. You're the total match if you are a strong team player and able to collaborate well with others to solve problems and actively incorporate input from various sources and have demonstrated customer focus.

Requirements

• Customer focusing. Politeness, loyalty in any aspect.
• Ability to build strong customer relationships and creates processes with customer viewpoint.
• Strong analytical skills.
• Able to communicate in a clear manner.
• Effectively evaluate information / data to make decisions.
• Anticipates obstacles and develops plans to resolve.
• Broad understanding of IT Infrastructure and support processes.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.
• Change oriented – actively generate process improvements.
• Supports and drive change, and confront difficult circumstances in creative ways.
• Professional IT area education or relevant experience.
• Windows family user and administrator knowledge or experience.
• Basic knowledge of networking.
• PC Desktop and Laptop hardware knowledge at professional level.
• Basic knowledge of monitoring systems and strategies.
• Basic knowledge of recovery systems and strategies.
• Basic knowledge in ITSM and ITIL. Atlassian products knowledge is a plus.
• Nice to have work experience in programming.
• Familiarity writing scripts (at least one: Python, JavaScript, Bash).
• Familiarity with Dynatrace, Zabbix, Git, Jira, would be a good benefit.
• Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering from an accredited university or college.
• English language knowledge working level both oral and written (intermediate level minimum).