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Senior
Registration: 12.03.2024
Robert Richardson
Specialization: BI Analyst / Data Analyst
— Accomplished and diligent Business Intelligence Analyst with ten years of experience in data analysis, visualization, and warehousing.
— Experienced Tableau Developer and SQL Programmer, designing and implementing data governance models and utilizing visualization tools such as Power BI, Tableau, and Google Looker Studio to create intuitive dashboards and reports.
— Adept at collaborating with cross-functional teams to detect trends, develop actionable analyses, and improve decision-making processes.
— Accomplished and diligent Business Intelligence Analyst with ten years of experience in data analysis, visualization, and warehousing.
— Experienced Tableau Developer and SQL Programmer, designing and implementing data governance models and utilizing visualization tools such as Power BI, Tableau, and Google Looker Studio to create intuitive dashboards and reports.
— Adept at collaborating with cross-functional teams to detect trends, develop actionable analyses, and improve decision-making processes.
Skills
Tableau
SQL
Power BI
Python
R
Excel
Snowflake
Google Looker Studio
Work experience
BI Analyst / Data Analyst
07.2022 - 06.2024 |Upwork
SQL, Tableau, Power BI, Excel
● Completed 93 data analysis and visualization projects utilizing SQL, Tableau, Power BI, Excel, and other tools to analyze and visualize data sets, achieving a 100% job success rate and earning the Top Rated Plus badge for consistently delivering high - quality results.
● Collaborated with clients and stakeholders to identify data requirements and developed data solutions, resulting in a 25% increase in data accessibility and improved decision-making processes.
● Performed data quality checks and troubleshooted data issues, ensuring data accuracy and reliability and reducing errors by 30%.
● Provided technical guidance and support to different team members, improving team efficiency and knowledge sharing and resulting in a 20% increase in overall team productivity.
● Designed and developed innovative reports and dashboards using BI tools, delivering actionable insights to stakeholders.
● Conducted quantitative and qualitative data analysis using SQL, Excel, R, and Python, enabling the business partners to make informed decisions based on reliable insights.
Business Intelligence Analyst
09.2017 - 06.2022 |BC Operations Services
SQL, Excel, R
● Developed and maintained SQL queries for data analysis and reporting, optimizing query performance and reducing query execution time by 20%.
● Created and managed dozens of Tableau reports and dashboards within an agile environment, reducing report generation time by 10%.
● Analyzed over 1 million data points using SQL and Tableau to identify trends and create interactive dashboards/reports for stakeholders, improving data-driven decision-making by 30%.
● Improved the accuracy of reports and dashboards by implementing robust Quality Control measures, reducing errors by 40%.
● Conducted high-impact customer analysis using SQL, Excel, R, and other tools, resulting in critical recommendations for product positioning strategies and a 5-10% cost savings.
● Developed and maintained ETL processes for loading data into database systems, ensuring data integrity and accuracy and reducing data loading time by 25%.
IT Specialist
09.2009 - 02.2017 |ETECSA
SQL, Excel, R
● Introduced a more efficient budget, sales, and financial forecasting reporting system. This system used data from SAP and other sources and led to a 20% decrease in reporting time and a 15% increase in data accuracy.
● Conducted a thorough analysis and customization of offers, which resulted in a significant 20% increase in sales of communication servers (PBX).
● Oversaw and directed the technician team throughout PBX systems' installation and launch phases across 20+ projects, ensuring smooth execution and client satisfaction.
● Implemented secure and efficient network connectivity solutions for over 50 clients, significantly improving productivity and fostering collaborative environments.
Business Intelligence Analyst
since 06.2024 - Till the present day |Vesta Healthcare
Reporting and Analytics
● Designed, developed, and maintained interactive dashboards and reports using Tableau, transforming complex data into actionable insights to support strategic decision-making across business units.
● Wrote optimized SQL queries in Snowflake to extract, clean, and aggregate large volumes of data, ensuring the availability of accurate and timely datasets for analytics and reporting purposes.
● Collaborated with cross-functional teams to translate business requirements into scalable BI solutions, improving data accessibility and enabling self-service analytics across the organization.
Educational background
Engineering
Technological University of Havana
Languages
SpanishNativeEnglishProficientFrenchElementary