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  4. AI engineer (n8n)

AI engineer (n8n)

Remotely
Full-time
Chatbot Development AI PMS n8n RAG

We are seeking an AI engineer (n8n) to develop a chatbot for hotel sales management. This project is in the hotel industry for a high-tech group of companies.


Responsibilities:

  • Design, develop, and implement AI chatbots to automate communication with guests (Telegram, WhatsApp, website).
  • Create complex automated workflows on the n8n platform for end-to-end sales and booking process management.
  • Integrate chatbots and workflows with our internal systems: PMS (Property Management System), CRM, and messaging apps.
  • Develop scripts for processing intents: checking room availability, calculating prices, accepting reservations, answering frequently asked questions, and handling cancellations.
  • Configure automatic triggered communications (check-in reminders, collecting reviews, and making personalized offers).
  • Implement RAG mechanisms to ensure the chatbot always uses up-to-date information on rates, promotions, and hotel policies.
  • Analyze automation effectiveness and improve scripts and prompts to increase conversion and service quality.