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Registration: 02.05.2023

Sofia Koshovetc

Specialization: Business (System) Analyst, Digital Transformation Consultant

Portfolio

Performance data dashboard

- Lead the process of gathering and structuring product requirements - Interviewed 5+ stakeholders - Developed data model for a dashboard and graphic representation examples

Crew Planning Concept

- Conducted 50+ interviews in 3 months - Identified key pain points - Modelled business processes - Conducted workshops for 4 teams of stakeholders Outcomes: - 3 AS-IS planning processes - 3 TO-BE planning processes - Customer Journey Maps - Roadmap for process enhancements - Final presentation on results

Flight Crew Portal

- Gathered 20+ business requirements - Developed status model for Pilots' reports and checks - Prepared 5+ interface prototypes with Design team Outcomes: - Notifications functionality (Flight docs, Month Plan, etc.) - Bird strikes reports, Fatigue report - Airports categories exams preparation - Line check automation - Pilot’s license updates automation

Skills

Data analysis
Presentation skills
Requirements analysis
SQL

Work experience

Senior Business Analyst / Requirements Engineer
10.2022 - 01.2023 |Lufthansa Systems
Requirements gathering
- Lead the process of gathering and structuring product requirements for a performance dashboard. - Interviewed stakeholders. - Developed data model for a dashboard and graphic representation examples.
Business analyst / Digital transformation consultant
12.2017 - 07.2022 |IBM East Europe / Asia
Requirements gathering, Manual tests, Project scope management
Took part in variety of projects, 3 of them required participation in full SDLC.

Educational background

Applied Statistics with Network Analysis (Masters Degree)
2020 - 2022
National Research University Higher School of Economics

Languages

EnglishAdvancedRussianNativeUkrainianUpper IntermediateGermanIntermediate