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Registration: 02.05.2023

Sofia Koshovetc

Specialization: Business (System) Analyst, Digital Transformation Consultant
Ex-IBM, Ex-Lufthansa Systems experienced Business Analyst in IT with experience in different industries, who is ready to dive into multiple businesses' problems to solve it. Effectively communicate the team and proactively offer solutions that satisfy clients. My main focus is requirements gathering, business processes analysis. Agile focused and also a certified Design Thinking Practitioner
Ex-IBM, Ex-Lufthansa Systems experienced Business Analyst in IT with experience in different industries, who is ready to dive into multiple businesses' problems to solve it. Effectively communicate the team and proactively offer solutions that satisfy clients. My main focus is requirements gathering, business processes analysis. Agile focused and also a certified Design Thinking Practitioner

Portfolio

Performance data dashboard

- Lead the process of gathering and structuring product requirements - Interviewed 5+ stakeholders - Developed data model for a dashboard and graphic representation examples

Crew Planning Concept

- Conducted 50+ interviews in 3 months - Identified key pain points - Modelled business processes - Conducted workshops for 4 teams of stakeholders Outcomes: - 3 AS-IS planning processes - 3 TO-BE planning processes - Customer Journey Maps - Roadmap for process enhancements - Final presentation on results

Flight Crew Portal

- Gathered 20+ business requirements - Developed status model for Pilots' reports and checks - Prepared 5+ interface prototypes with Design team Outcomes: - Notifications functionality (Flight docs, Month Plan, etc.) - Bird strikes reports, Fatigue report - Airports categories exams preparation - Line check automation - Pilot’s license updates automation

Skills

Requirements analysis
Data analysis
SQL
Presentation skills

Work experience

Senior Business Analyst / Requirements Engineer
10.2022 - 01.2023 |Lufthansa Systems
Requirements gathering
- Lead the process of gathering and structuring product requirements for a performance dashboard. - Interviewed stakeholders. - Developed data model for a dashboard and graphic representation examples.
Business analyst / Digital transformation consultant
12.2017 - 07.2022 |IBM East Europe / Asia
Requirements gathering, Manual tests, Project scope management
Took part in variety of projects, 3 of them required participation in full SDLC.

Educational background

Applied Statistics with Network Analysis (Masters Degree)
2020 - 2022
National Research University Higher School of Economics

Languages

EnglishAdvancedRussianNativeUkrainianUpper IntermediateGermanIntermediate