● Led cross-functional teams using SCRUM, Scaled SCRUM, and Kanban in a fully English-speaking multinational environment. ● Gathered and analyzed requirements directly from the client. ● Created user stories and collaborated with the UI/UX team to prepare mockups. ● Conducted estimation sessions and sprint/iteration planning. ● Built and maintained product roadmaps. ● Delegated tasks and tracked progress to meet project milestones. ● Actively mitigated blockers and managed risks to ensure successful sprint outcomes. ● Participated in feature testing and user story acceptance after development. ● Oversaw continuous delivery of user stories across dev/ stage/ prod environments, ensuring environment alignment and release quality.

● Product Business Analyst: Location: Remote | Multinational team | Team size: 8 A mobile application designed to streamline the trip planning experience by allowing users to easily organize and book transportation, accommodation, and entertainment in one place. Integrated with a secure payment gateway for a seamless user journey. ● Led BA activities from MVP to App Store release. Defined and documented requirements, created API specs (YAML/ OpenAPI/ Swagger), collaborated with dev and design teams, and supported QA. Delivered a seamless trip planning app with integrated booking and payment system. ● Odoo ERP Business Analyst & Consultant: ERP Implementation & Business Process Automation Focused on digitizing and optimizing operations for a spare parts trading business through Odoo ERP across multiple modules (Sales, Inventory, Accounting, etc.). ● Analyzed and optimized business processes for a car parts trading company. Delivered end-to-end Odoo ERP implementations across Sales, Inventory, PoS, and Accounting modules. Engaged with stakeholders, created roadmaps, and ensured successful rollout.

● Delivered a fully functional, legally compliant EDI system that successfully integrated with external providers and state institutions (tax authority, customs) via API. ● Collected, analyzed and documented complex regulatory and business requirements through direct collaboration with government officials and enterprise stakeholders. ● Translated legislative language into user-friendly business rules for accountants (typically 50+ years old) while ensuring full compliance. ● Designed and documented functional, non-functional, business, and user requirements; wrote detailed user stories and acceptance criteria. ● Created diagrams for both development teams and business stakeholders. ● Worked closely with UX/UI designers to ensure the system is intuitive for non-technical users. ● Designed and implemented a detailed Role-Permission model. ● Defined ‘as-is’ and ‘to-be’ states, and developed a strategy for transition, including MVP scoping and subsequent iterations. ● Acted as Product Owner: Planned sprints, filled team capacity, managed velocity, prioritized backlog, conducted grooming and sprint reviews. ● Managed backlog creation and estimation; facilitated cross-functional team communication. ● Supported API integration efforts with external platforms (used YAML, OpenAPI, Swagger; wrote endpoint specs and integration guidelines). ● Performed manual testing to validate end-to-end workflows. ● Mentored junior team members and onboarded new employees. ● Navigated and adapted to high-pressure stakeholder environments marked by micromanagement and frequent mid-sprint changes.

● Enabled the client to increase medical insurance sales by enhancing customer profiling and tailoring their sales strategy. ● Improved sales by implementing a customer questionnaire on the client’s website. ● Collected and analyzed user data to tailor sales strategy. ● Defined ‘As-Is’/‘To-Be’ states, led requirements gathering, created visual models, and managed stakeholder communication throughout the project lifecycle. ● Led discovery phase: stakeholder interviews, Vision & Scope creation, MVP requirements development, and initial feature prioritization for a scientific modeling tool.

● Directed high-value contract negotiations, achieving favorable terms and long-term partnerships. ● Managed complex, multi-stage logistics projects from planning to execution under strict regulatory and time constraints. ● Resolved high-impact conflicts with clients, suppliers and authorities, maintaining operational continuity. ● Oversaw financial processes including debt recovery and cost optimization initiatives. ● Coordinated cross-functional teams and supervised administrative workflows to support business objectives. ● Conducted frequent business trips to negotiate agreements, audit operations and strengthen client relationships.

● Worked across two companies in legal, HR, and administrative roles, supporting both day-to-day operations and complex cases. ● Handled corporate law matters, licensing and company registrations. ● Took care of hiring and firing staff, prepared employment contracts and kept personnel records up to date. ● Negotiated agreements with suppliers, tracked deliveries and managed overdue payments. ● Represented company interests in court and during inspections by government authorities. ● Dealt with workplace disputes and helped maintain a healthy working environment. ● Ensured compliance with labor, commercial and sanitary regulations in the catering sector.

● Act as the bridge between business and tech: gathering requirements, refining use cases, documenting processes, and keeping everyone aligned. ● Work with remote, cross-functional teams across multiple time zones and accents. ● Run Agile rituals (backlog grooming, sprint planning, retrospectives) to drive consistent delivery. ● Collaborate daily with engineers, QA, designers and AI specialists to ship features that make an impact. ● Proactively identify blockers, resolve conflicts and balance stakeholder needs. ● Use AI tools like ChatGPT and Google Gemini to enhance productivity and documentation — always with strict attention to data privacy (no PII).