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Senior
Registration: 14.11.2025

Zhandos Akylbek

Specialization: Delivery Manager
Achievements, Activities: — Kanban System Design – Kanban University (2024). — HPAIR (Harvard Project for Asian International Relations) – volunteer (Astana, 2019). — Board member of ISACA Astana chapter (Information Systems Audit and Control Association). — High-Quality Award winner – “Changellenge” Kazakhstan Cup – business case championship (2016). — KAZENERGY Youth forum organizer (Astana, 2015).
Achievements, Activities: — Kanban System Design – Kanban University (2024). — HPAIR (Harvard Project for Asian International Relations) – volunteer (Astana, 2019). — Board member of ISACA Astana chapter (Information Systems Audit and Control Association). — High-Quality Award winner – “Changellenge” Kazakhstan Cup – business case championship (2016). — KAZENERGY Youth forum organizer (Astana, 2015).

Skills

SAFe
Agile
CRM
Scrum
Project Management
Risk & Change management, Introduction to ISO 9001 and 27001 standards
Management of risks
Change management
ISO 9001
ISO 27001

Work experience

SAFe Release Train Engineer
since 08.2024 - Till the present day |Bereke Bank
SAFe
One of the leading commercial banks in Kazakhstan, operating as a second-tier bank within the country’s financial system. ● Managed the IT Run Release Train, bringing together 12 cross-functional teams and 150+ people. ● Oversee train budgets, ensuring cost-efficiency and alignment with financial goals. ● Conducted regular training and coaching sessions. ● Managed Service/Hard Desk processes, enhanced ITSM practices, and improved collaboration between Level 1 and Level 2 support teams. ● Oversaw system monitoring across the bank to ensure early issue detection and reduce downtime.
Senior Delivery Manager
03.2024 - 08.2024 |Sergek Group
CRM
Sergek is a leading AI- powered Traffic & Mobility Platform, specializing in cutting-edge use cases with measurable and impactful outcomes. ● Leading several cross-functional teams (Sergek Core product) of 35 professionals including CV developers, web developers, QA engineers & system analysts. ● Oversee project budgets, ensuring cost-efficiency and alignment with financial goals. ● Manage the entire project lifecycle from initiation to delivery, including resource allocation. ● Incident management in all regions (Kazakhstan cities, Uzbekistan & Indonesia) of all production environments.
SAFe Release Train Engineer / Scrum Master
03.2023 - 12.2023 |Ryte Corporation
SAFe, Agile, Scrum
A Canadian startup, operating an AI-based platform in the healthcare sector (ryte.ai), is valued at over 150 mln USD as of December 2023. ● Led the creation and implementation of project management and business processes across all RYTE offices, including Canada, the United States, France, Kazakhstan, and the Philippines. ● Established management processes and implemented Scaled Agile Framework (SAFe). ● Successfully delivered two Program Increments (PIs) of the Agile Release Train (ART). ● Conducted regular training and coaching sessions for the Scrum teams. Established and managed capacity management for the PMO office.
Head of Product
07.2021 - 03.2023 |GoCrowd
Agile
The first crowdfunding and crowdlending platform in Kazakhstan and Central Asia, successfully establishing a fintech startup in the region. ● Established management processes and implemented Agile methodology from scratch. ● Created backlog tasks and prioritized them for efficient project management. ● Worked with AFSA regulator to introduce crowdfunding regulation in Kazakhstan and implemented core features and infrastructure under fintech regulation. ● Implemented and maintained an efficient product development process, which resulted in increased development speed and quality. ● Set up infrastructure including payment, client custody accounts, and KYC service provider. ● Successfully grew the user base from 0 to over 1500 active users under my management. ● Represented the company by visiting venture investors & customers to solicit feedback on company products and services.
Change Manager
03.2020 - 03.2021 |Tengizchevroil (Chevron)
CRM
Joint venture company specializing in the development of oil & gas fields in Kazakhstan. Tengizchevroil is a collaborative effort between Chevron (holding a 50% share in the consortium), ExxonMobil (25%), KazMunayGas (20%), and LukArco (5%). ● Change management by ADKAR model. ● Successfully launched several vital projects, including the "GIS & Land Use Management" project, which helped reduce and prevent emergencies. ● Participated in implementing SAP HCM as part of the organizational transformation project to facilitate communication between employees and HR services. ● Collected feedback and resolved issues as a Change Manager. ● Managed internal communications on product updates. ● Conducted regular training sessions for employees in the use of new systems. ● Managed resistance to change and successfully navigated through challenges.
Project Manager (Co-Founder)
04.2019 - 01.2020 |Creata Ventures
Project Management
The startup, specializing in consulting, primarily focused on transformation and smart city projects. However, it was shuttered due to the impacts of COVID-19 and cash flow issues. ● As a project manager, led advisory services and managed several projects. ● Successfully implemented the Smart City 3.0 project in the Turkestan region, which incorporates advanced technology and data analysis to improve city services and enhance the quality of life for residents. ● Managed the transformation project for KazNAU (Kazakh National Agrarian University), creating a proper roadmap for 7 years to enable KazNAU to become one of the top 100 universities in the world. ● Successfully executed 3 projects with ERG, CIS Disney, and Nazarbayev University (details are confidential due to NDA).
Guest IT Audit lecturer
01.2019 - 05.2019 |Kazakh-British Technical University (KBTU)
Management of risks, Change management, ISO 9001, ISO 27001
● Conducted lectures on the basics of IT Audit for senior students. ● Covered topics are Risk & Change management, Introduction to ISO 9001 and 27001 standards, IT General Controls (ITGC), and others.
Senior Consultant (IT Advisory & Cybersecurity)
02.2019 - 04.2019 |KPMG Kazakhstan
Consultations
● IT Audit and Advisory services. ● Support financial audits with ITGC testing, JETs, CAATs. ● Covered clients such as Air Astana, Eurasian bank, NBRK, City bank, and others.
Senior Consultant (IT Advisory & Cybersecurity)
12.2017 - 01.2019 |Grant Thornton Kazakhstan
Consultations
● IT Audit and Advisory services. ● Support financial audits with ITGC testing, JETs, CAATs. ● Worked with 80% of insurance companies and other financial institutes in Kazakhstan and covered advisory projects of Technodom, Samruk-Kazyna, and others.
Scrum Master / Project Manager
11.2016 - 11.2017 |Recrutoid Kazakhstan
Scrum
● Delivering the product with Scrum methodology.

Educational background

Psychology & Pedagogy (Bachelor’s Degree)
Till 2017
KSTU

Languages

KazakhNativeRussianNativeEnglishUpper Intermediate