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Registration: 05.07.2022

Egor Bulka

Specialization: IT ServiceDesk Engineer
AutoCAD Jira Amazon Web Services Powershell
AutoCAD Jira Amazon Web Services Powershell

Portfolio

MultiParts Inc.

- Administration of Azure Active Directory and cloud-based Active Directory; - Office 365 administration o Teams – working with teams and setting up international external telephony: SharePoint - administration and creation of websites for internal use, exchange administration; - Automating processes using PowerShell: setting up workstations, software deployment, integration of workstation management system (ConnectWise) with Office 365 and service desk system (Freshservice) using API requests, interaction with SQL databases using PowerShell.

Finstek Limited

- Office 365 administration (Teams, SharePoint, Exchange); - Administration of Azure Active Directory and cloud-based Active Directory; - Confluence/Jira administration: configuring access levels, creating projects, schemes, workflows, user support; - Automating processes using PowerShell: configuring systems interaction, automation of work with AzureAD objects; - Working with Intune – setting up policies and security settings; - Azure DevOps administration; - vSphere administration – maintenance and monitoring of virtual servers; - Administration of cloud-based Windows Server 2019-2022.

MultiParts Inc.

- Administration of the workstation management system – ConnectWise; - Administration of cloud-based Windows Server 2016-2019; - Ensuring the security of workstations and servers. ESET deployment and administration; - Implementation and work with the Freshservice ServiceDesk system: creating a documentation library for users, creating and configuring processes and workflow; - Setting up and administering a local network: implementation and configuration of Ubiquiti equipment, creating a Wi-fi network, location and connection of access points; - Amazon Web Services Administration: working with virtual servers, setting up Amazon VPN to access the company's internal resources; - Administration and deployment of Hyper-V virtual machines; - Writing technical documentation and guides for users.

Skills

Administration Amazon Web Services
Basic knowledge of SQL, interacting with the database via PowerShell
Jira, Freshservice
Kaspersky, ESET
Manage Engine Desktop Central, ConnectWise Automate
Microsoft 365: Azure, Office 365, MS Teams, Exchange, SharePoint
Networking (TCP/IP, basic troubleshooting, Wi-Fi)
Photoshop, MS Visio, AutoCad
PowerShell scripting
vSphere, VMware, Hyper-V
Windows Server 2003 and newer, Active Directory, GPO, DNS

Work experience

IT ServiceDesk Engineer
since 02.2022 - Till the present day |NDA
.
- Office 365 administration (Teams, SharePoint, Exchange); - Administration of Azure Active Directory and cloud-based Active Directory; - Confluence/Jira administration: configuring access levels, creating projects, schemes, workflows, user support; - Automating processes using PowerShell: configuring systems interaction, automation of work with AzureAD objects; - Working with Intune – setting up policies and security settings; - Azure DevOps administration; - vSphere administration – maintenance and monitoring of virtual servers; - Administration of cloud-based Windows Server 2019-2022.
IT Administrator
10.2019 - 02.2022 |MultiParts Inc.
.
- Administration of Azure Active Directory and cloud-based Active Directory; - Office 365 administration o Teams – working with teams and setting up international external telephony: SharePoint - administration and creation of websites for internal use, exchange administration; - Automating processes using PowerShell: setting up workstations, software deployment, integration of workstation management system (ConnectWise) with Office 365 and service desk system (Freshservice) using API requests, interaction with SQL databases using PowerShell; - Administration of the workstation management system – ConnectWise; - Administration of cloud-based Windows Server 2016-2019; - Ensuring the security of workstations and servers. ESET deployment and administration; - Implementation and work with the Freshservice ServiceDesk system: creating a documentation library for users, creating and configuring processes and workflow; - Setting up and administering a local network: implementation and configuration of Ubiquiti equipment, creating a Wi-fi network, location and connection of access points; - Amazon Web Services Administration: working with virtual servers, setting up Amazon VPN to access the company's internal resources; - Administration and deployment of Hyper-V virtual machines; - Writing technical documentation and guides for users.
Chief Information Security Inspector
06.2017 - 10.2019 |Minsk Central Customs
.
- Administration of the local Active Directory, deploying new domains; - Administration of local Windows Server 2008-2016. Configuring Remote Desktops for remote users; - Configuring ESXi on physical servers. vSphere and VMware administration; - Administration of the workstation management system – Manage Engine Desktop Central; - Ensuring the security of workstations and servers. Kaspersky Security Centre Administration; - Creating and implementing security policies using AD and Kaspersky Group policies; - Writing Powershell scripts: automation of work with users in Active Directory; - Configuring and administering network equipment (switches and routers) configuring security lists on firewalls; - Administration of DLP systems and workstation activity monitoring systems; - Working with databases: SQL and MysSQL − writing information security documentation; - Configuring workstations, servers, and peripheral equipment.

Educational background

Cisco CCNA Routing and Switching
Advanced training courses
Cisco Network Equipment (CCNA-short course)
Advanced training courses
Cisco CCNA Security
Advanced training courses
Automating Administration with Windows PowerShell (Microsoft Course 10961)
Advanced training courses
Active Directory services in Windows Server
Advanced training courses
Kaspersky Endpoint Security and Management
Advanced training courses
Infocommunication Networks
Belarusian State University of Informatics and Radioelectronics (BSUIR)

Languages

EnglishIntermediate
AutoCADJiraAmazon Web ServicesPowershell