Munir Khalfin
Portfolio
Umroh
• Provided communication in English, Indonesian with customers(b2c, b2b) on mutual cooperation and carrying out technical specifications by e-mail, zoom, messengers, phone(incoming, cold calls) • Kept relations with the existing, incoming and new customers and keep on developing them by means of business correspondence. • Provided presentation, support documentation, extended subscriptions, helped clients with all the questions concerning the service. • Handled internal company tools: gmail, slack, amoCRM. • Conducted product research, carried out comparison and testing of landings and applications UX design. • Contacted developers finding solutions in case of bugs identification.
Adnow internet marketing
• Provided communication with international publishers(b2c, b2b), advertisers on carrying out technical specifications, integration, tracking mechanism(ad widgets) settings issues by e-mail, skype, phone(incoming, cold calls). • Coordinated initiation and followed up native ad, mobile campaigns(offers, publishers) in saas/crm TMW, SSP, DSP, CPM, Beatrix24 platforms. • Administered TMW, SSP, DSP, CPM platforms content, using HTML and settings features. • Managed different traffic sources to increase audience. • Contacted developers in case bugs are identified, carried out testing tracking mechanisms, ad widgets, ad applications, landings.
Lesjofors Springs
• Interacted and liaised with suppliers, customers by phone and by email(negotiation of orders, dates, delivery). • Processed orders in Lawson M3, MS Excel systems. • Followed production import (prepared table for brokers-customs applicants, monitored receiving necessary documents from European colleagues/ partners). • Recorded, processed invoice data, transportation documents for customers in 1C accounting software. • Analysed purchasing, sales, stock financial data in Lawson M3, MS Excel and MS Word. • Monitored goods optimum allocation at the warehouse using Lawson M3 tools.