PC assembly, installation and repairs.

PC Installation and repairs, Network infrastructure installations, Customer support and helpdesk.

Management of all company IT aspects: SRE, DevOps, Cloud management and development from scratch. Design and building of the company's Managed Cloud Service offering. Keywords: - AWS, Azure, GCP. - EKS, AKS, GKE, Kubernetes. - Helm, Argo Workflows, ArgoCD, Jenkins, Tekton, Github Actions, Docker, Podman, ECR. - Terraform, Ansible, Argo, Python, Bash, Rust. - SQL, PostgreSQL, Distributed. - Automation, Cloud, Infrastructure, DevOps, IaC, SRE. - Everything in between.

Wearing many hats and participating in Product, Sales, SRE, SevOps, Business, Quality, Marketing, Community and other aspects of the company. Providing technical assistance to the Sales cycle around Kubernetes, Stateful workloads and of course high performance storage. Generating automatic Demo environments and workloads for specific customer requirements. Participating in various Product Management and planning cycles. Technical stack (so far): - Python, Ansible, Terraform. - AWS, Azure, GCP. - Prometheus, Grafana, Loki. - Kubernetes, K8S, Openshift, Kubespray, MicroK8S. - CassandraDB, MinIO, ScyllaDB, PostgreSQL, MariaDB (in K8S). - Mayastor (NVMe-oF, SPDK), OpenEBS (with various subsystems).

- Massive customer database deployments. - Technology blogs around Scylla. - Authored the scylla-ansible-roles. - Various automation, backup/restore, migration and support utilities supporting the Scylla stack. - Built and managed the Customer Support team. Keywords: - ScyllaDB. - Cassandra. - NoSQL. - Spark. - Prometheus, Grafana. - Docker, Kubernetes (k8s), mesosphere, DCOS. - AWS, GCP, Azure. - Ansible, Bash, Python, Terraform, some Go and Scala and many many more.

Developing test automation for OpenShift, Kubernetes, with focus on KubeVirt, the K8S native VM launcher. Testing and automation of Openstack (RDO, RHEL OSP) deployments using Tripleo and OSP-Director. Testing, debugging and working with engineers to resolve issues in the entire OpenStack deployment process, from hardware configuration to working tenants and VMs. Technology keywords: - OpenShift. - KubeVirt. - Container Native Virtualization (CNV). - KVM, libvirt. - Kubernetes. - Docker. - CRI-O. - OpenStack. - TripleO. - Ansible. - Python. - Go/Golang. - CI/CD (Continuous Integration/Deployment/Delivery). - Jenkins. - Docker. - Puppet. - Git. - DevOps. - Automation. ...and many more. Automation of OpenStack deployments using eNovance Spinalstack (Puppet, Ansible, and various custom toolsets). RHEV, Cloud Forms and other hybrid cloud oriented technologies integration. Data Centre design and maintenance for eNovance and Red Hat customers . Providing technical response to arising customer issues around OpenStack deployments. Participating in presales engagements for strategic customers.

Design, deploy and maintenance for the company Datacentre: Cisco and Dell-Sonicwall ASA firewalls. Central VPN access. Data and iSCSI networks. Dell and HP servers of various generations. Red Hat Enterprise Virtualization (RHEV) 2.x and 3.x. Dell and HDS SAN systems. Linux based servers (RHEL/CentOS - apache, bind, dhcpd, IPA, MySQL, PostgreSQL etc.). Windows based servers (AD, DNS, DHCP, RDS, Exchange 2010, MSSQL etc.). Large Zimbra ZCS deployment (Migration from Exchange). Monitoring and alerting (Zabbix, Observium, Spiceworks, etc.). Backup systems (Backup Exec, Bacula, etc.). Various company specific systems and their integration into the centralized Datacentre system.

IT Specialist - Virtualization and Cloud Product Group Subject Matter Expert. - Specializing in developing solutions for the System Architects in the field, ISV partners and customers internal and external. - Developing custom solutions to suit specific requirements and use cases, advancing the adoption of RHEV/oVirt and Virtualization in general. - Developing future feature concepts and specs. - Competitive Analysis against other Virtualization solutions. - ISV development data centre maintenance and management (network, SAN, hardware). Specialising in Red Hat Enterprise Virtualization (RHEV) - Server and VDI. Serving as Subject Matter Expert for RHEV and Virtualization related issues. Developing support tools and scripts in bash and python (P2V/V2V, migration and upgrade tools, support and maintenance tool, log parsers etc.). Assisting SAs in corporate and PoC setups of RHEV, as well as some fieldwork. Compiling KB articles to be used by customers and support personnel. Interacting with the R&D and QE for issue analysis, bug reports and escalations. Building and maintaining the internal laboratory used for bug and performance testing and customer issue recreation. Developing and delivering internal training courses.

Responsible for the overall customer satisfaction of Dell servers and products. Providing telephone technical support in a case based management environment; possessing excellent customer service skills and the ability to make sound, informed decisions. Interfacing with Technical Account Managers and Sales serving as a point of contact in areas of expertise. • Provide timely response to server customers using all Dell resources necessary to quickly and accurately diagnose, troubleshoot and repair customer’s equipment or to escalate to the appropriate team. • Identify and resolve issues affecting customer's servers, utilizing Dell Knowledge Databases and resources necessary support staff. • Perform required case management functions as related to assigned TAM. • Actively demonstrate use of ATS (Analytical Troubleshooting Skills) process in problem handling. • Providing support for all Dell servers, blades, tape backup units, storage, clusters, OEM software and utilities.

Remote Support: LogmeIn, RemoteAdmin, VNC, MS Terminal, PC-AW etc. Installation of CogniTens hardware and software for the production robots. Maintenance of the local PCs, Windows and Linux workstations, Office (MS/OO), Dev. Environment setup (MS Visual Studio, Eclipse, Mercury QC, Perforce). Windows 2000/2003 servers: AD, Exchange 2003, IIS, WSUS, RIS, NIS, MS-SQL, MS-Terminal, Group Policy, Ghost. Linux Servers: SuSE, Debian, RedHat: QMail, Postfix, ClamAV, SA, FTP, Apache, MySQL, Squid, DNS. Storage and backup: BackupExec, FreeNAS and built in tools – g4u/dd/rsync, Amanda, Tar, NTbackup etc. Backup tape libraries, remote FTP, scripted DVD burning. CheckPoint NG R60 firewall, maintaining site-to-site VPNs with foreign branches. Maintaining Trend Micro Antivirus server. Managing Mailer gateway Qmail+ClamAV+SA, upgrading it to Postfix. Managing the worldwide installbase of Antivirus products: Symantec, Trend Micro, Mc-Affee. Securing the local WiFi network.

• Specializing in the following O.S.: Windows 95/98 and Server NT4, 2000, 2003 RedHat/CentOS, SuSE, Debian Linux Novell Netware 3.12, 4, 5, 6, 6.5, NWDos 7 LanTastic • Network design and implementation for new and upgrading customers. • Backup, storage and business continuity management: FreeNAS, Linux SoftRAID, Veritas BackupExec, NTbackup, BackupAssist, Arcserve, self written scripts. XOsoft, WAN Sync HA, Neverfail. • Mail and messaging: MS Exchange 2000, 2003, Qmail, Postfix, KMS. • MS IIS 5/6, Apache 1.3, 2 • Managing Norton Antivirus servers, Trend Micro Antivirus Servers. • Managing Active Directory, WINS, DNS, Group Policy, Radius. • PC Hardware HP, IBM, Dell, Lenovo, generic custom made PCs and servers. • Communication equipment: Various wired and wireless routers (Linksys, D-Link, LevelOne, Netgear, Belkin etc.). • File Servers: MS Server, NFS, Samba, NetWare. • Leading Web Development projects: PHP/MySQL, HTML, CSS, Photoshop.

• Hardware and software troubleshooting of all PCs (More than 400 workstations, 6 servers). • Maintaining specialized classes: Tandberg Class, ClassNET, PCI NetSupport. • Maintaining Netware 3.12 servers for thin-clients. • Maintaining Windows NT and 2000 servers.

Network design and implementation, HW maintenance and backup, Customer Instruction and support, Troubleshooting and upgrade, IT consulting, Web Graphics development.