← Back to list
-

Portfolio

Azer Turk Bank OJSC (Digital Transformation Center)

Business Analyst

Azer Turk Bank OJSC (Customer Service Center)

Leading Corporate Operations Specialist

XalqBank OJSC (Digital Banking division)

Product Owner / Business Analyst

Skills

Jira
SQL
Oracle
Trello
Team Lead
QA
UI/UX
Postman
Identify and define needs
Banking legislation
Retail banking
Corporate banking
Market research
Presentation
Technical writing
Flowcharts
Diagrams
Process mapping
Project Management
Business Development
Business Analysis
MC Office
Automated banking systems
Microservices
iOS/Android
App store Connect
Business Administration
Software Proficiency
Google Suite
Business Intelligence
Requirements gathering elicitation and collaboration

Work experience

Product Owner / Business Analyst
09.2020 - 12.2022 |XalqBank OJSC (Digital Banking division)
Postman, WEB, SQL
Coordinating projects for improving Digital products of bank. Conducting with development team for releasing new features and fixing bugs. Testing new releases (ios, android, WEB, back control system), services (Postman), identifying bugs and diversities. Determining and documenting the requirements. Preparing new releases for production. Monitoring, analysing and finding error payments and operations for further consideration with dev team.
Business Analyst
11.2019 - 09.2020 |Azer Turk Bank OJSC (Digital Transformation Center)
Postman, QA, Azure
Identifying problems and opportunities. Determining and documenting the requirements. Define/design the solution that best achieves the requirements. Testing the solution to verify the requirements have been met. Implementing the solution. Validating how the end result achieves the original problem. Actively participating on improving internet banking. Giving advices and ideas for optimization. Testing new releases, identifying bugs and diversities. Monitoring and analyzing failed internet banking operations through database.
Leading Corporate Operations Specialist
07.2018 - 10.2019 |Azer Turk Bank OJSC (Customer Service Center)
Postman, CRM
Servicing possessor and entities.Opening closing an serving corporate bank accounts due to local legislation.Carry out the execution of the registry of orders issued by tax, judicial authorities and SSPF on customer accounts.Skilled user of XOHKS AZIPS and SWIFT non cash money transfer systems.
Leading Operations Specialist
04.2015 - 06.2018 |Expressbank OJSC (Elmlar branch)
Postman, CRM, Oracle
Servicing individuals, possessor and entities.Opening, closing current, card, deposit and loan accounts.Advise customers on bank products and services. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative . Stimulating sales of bank cards and opening deposit accounts through the cross selling. Advanced sales skills due to internal bank trainings.Receiving from clients bank details, and executing according them money transfer. Experienced user of SWIFT, XOHKS and AZIPS money transfer systems.Advanced user of fast money transfer systems.

Educational background

Finance, Banking (Masters Degree)
2014 - 2016
Azerbaijan State Ecomomic University
Accounting and Auditing (Bachelor’s Degree)
2009 - 2013
Azerbaijan State Ecomomic University

Languages

EnglishUpper IntermediateAzerbaijaniNativeTurkishIntermediateRussianNative