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Registration: 27.11.2025

Sergey Egorov

Specialization: Project Manager
— Project Manager with 10+ years of experience in IT consulting and operations management. — Proven track record in leading ERP and CRM system launches, managing IT infrastructure migrations and supervising IT audits. — Skilled in Agile and Waterfall methodologies to drive project success and optimize resource allocation. — Strong communication and leadership skills, demonstrated through managing technical pre-sales teams and local IT service operations.
— Project Manager with 10+ years of experience in IT consulting and operations management. — Proven track record in leading ERP and CRM system launches, managing IT infrastructure migrations and supervising IT audits. — Skilled in Agile and Waterfall methodologies to drive project success and optimize resource allocation. — Strong communication and leadership skills, demonstrated through managing technical pre-sales teams and local IT service operations.

Skills

IT Management
Agile
Scrum
PMBOK
Data-Driven Decision Making
Risk Management
Scope Management
Reporting
Team Management
Project Planning
Communication Management
Conflict Management
Stakeholder Management
Change Management
Problem Solving
Business Communication
Leadership
Data Analytics
Prototyping
Business Analysis
Jira
Confluence
Trello
Miro
Figma
BPMN
SQL
Python
Excel
PowerPoint

Work experience

Senior IT Project Manager
since 01.2024 - Till the present day |LANCET - Pharmaceutical distributor
ERP, XML, JSON, Agile, Waterfall
● ERP System Deployment: Led the implementation of the 1C ERP system (Order & Sales, Procurement & Supply Chain, Inventory & Warehouse, and Financial Management modules) for a pharmaceutical distributor with 500 users, streamlining business processes and increasing operational efficiency by 6%. ● Data migration: Led legacy data migration with high accuracy, minimal downtime, and thorough data normalization, ensuring uniform data structures, data integrity, and business continuity. ● Integration expertise: Supervised the seamless integration of the new ERP system with 24 external systems and services (through APIs, ESB, XML & JSON files), enabling reliable data exchange and connectivity across the company’s IT ecosystem. ● Cross-functional team leadership: Led a 45-member team (business analysts, developers, technical specialists, key users and experts) using a hybrid Agile & Waterfall methodology, ensuring 100% on-time delivery of critical milestones. ● P&L management: Managed a $3.5M project budget, achieving 5% cost savings. ● Stakeholder engagement: Maintained transparent communication with executive leadership and key stakeholders, aligning project outcomes with organizational goals. Risk mitigation & QA: Proactively identified potential risks and implemented quality controls to ensure a smooth transition and long-term system reliability.
IT Project Manager
04.2023 - 01.2024 |TEK Inform - Systems Integrator
1C Bitrix24, MS SQL, SSIS, SSAS, Datareon
● Led the transition from SAP HR to 1C HR for 14,000 employees at Moscow United Energy Company. ● Managed the migration of an MS SharePoint-based Corporate & HR portal to 1C Bitrix24 for 10,000 employees at MosEnergo (Moscow Electric Company). ● Led the migration of the operational data collection and analytical reporting system from MS SQL + SSIS + SSAS to the Datareon platform for MosEnergo (Moscow Electric Company).
Project Manager
01.2019 - 04.2023 |IT Department - Systems Integrator
ERP, CRM, Scrum
● Planned and managed P&L and the successful delivery of 20 IT projects, including ERP, CRM, and HR systems deployments for 40-300 users. ● Led cross-functional international teams (USA, Germany, Vietnam, Italy) to deliver 10+ IT infrastructure projects, including deploying data center nodes for Netflix in Moscow. ● Led a technical presales tea m of 5 engineers, improving project acquisition rates. ● Reduced time to market for new requests by 30% by implementing Scrum in the development team.
Local IT Service Manager
09.2020 - 01.2023 |TotalEnergies - Oil & Energy company
Technical Support, ITIL
● Managed IT infrastructure operations for 500 users, coordinating efforts between the local team, remote teams from France HQ and an external partner from Indonesia. ● Improved customer satisfaction ratings by 30% by implementing ITIL-based support processes. ● Reduced response times for technical support requests by 25% by monitoring key performance metrics. ● Created internal documentation and trained technical support staff, improving onboarding and team efficiency.
Startup Product Manager
09.2016 - 12.2018 |NDA
CRM
Developed and launched several startups as a Product Manager: ● Core12.ru, a computer vision and CRM system for car washes and garages. ● Masproject.pro, software for goal and KPI-based management. ● Shumaev.Media, a city-wide network of digital ad screens with proprietary software. ● Experum.ru, online platform for finding business experts and mentors for per-hour consulting.
COO
01.2008 - 04.2016 |Int-Inform - Telecom company
Planning, Strategy
● Led strategy and operations, achieving a x2,2 increase in revenue and a x2,8 rise in EBITDA. ● Executed company vision, developed budgets and implemented resource planning for short-, medium- and long-term goals. ● Streamlined workflows, managed strategic partnerships and provided timely reports to ownership for informed decision-making. ● Successfully led 2 M&As.
CTO
08.2002 - 04.2008 |Int-Inform - Telecom company
CRM
● Built and led a technical department of 40 people, driving operational efficiency and team performance. ● Developed and implemented business processes and KPIs, launching billing and CRM systems. ● Designed and deployed a city-wide telecommunications network with 12 major hubs, connecting 120 office buildings and expanding service coverage.

Educational background

Business Administration (Masters Degree)
2007 - 2008
Academy of National Economy under the Government of the Russian Federation
Computer Applications (MCA), Artificial Intelligence (Masters Degree)
1996 - 2002
Moscow Power Engineering Institute (Technical University)

Languages

EnglishProficientPolishIntermediateRussianNative