Giant Tiger

● Backend Systems Product Manager, eCommerce.

IFS

● Defining and prioritizing backlog items and their break down together with development team. ● Representing customer throughout product lifecycle from idea inception through design and development to support. ● Motivate and guiding a local and remote multidisciplinary teams by storytelling to deliver outstanding value to existing and new customers while contributing to success of the company by executing against product roadmap and execution release plans. ● Communicating with internal stakeholders in a form of demos, review of product backlog, status updates to ensure transparency and seeking feedback. ● Responsible for the short and long term vision of the evolution of Supply Chain module of Maintenix suite.

Sitecore

● Managed eCommerce global department of 30 engineers and 2 managers. ● Responsible for agile transformation; budget, people and performance management. ● Delivered quarterly releases that helped to improve customer relationships and contributed to revenue generation. ● Improved performance by more than 10 times over 3 releases helping to secure major upgrades in the existing customer base. ● Reduced customer reported defects by 50%. ● Re-structured the department for growth and doubled its size across the two main locations in Malaysia and Canada. ● Coached and mentored engineers adopting agile mindset in context of SAFe and Scrum frameworks. ● Actively participated in the initiative to move the product cloud offering from PaaS to SaaS. ● Established strong interdisciplinary collaboration with Program and Product Management, and other parts of the organization. ● Supported EVP of Engineering and VP of Global Customer Success working with key customers.