In order to create a new ecosystem mobile application, the following was done: - assembled a team of IT specialists in the amount of 150 people; - the conceptual temporary and target architecture was approved; - built production processes that correspond to banking methodologies in accordance with banking production metrics; - created all the contours for the development, testing, delivery and launch of the application in the PROM; - applications for iOS and Android were developed, distributed to bank employees and reviewed by apple store and google play; - basic banking services and personalization services are integrated into the application; - the channel sector on the banking platform was completely created from scratch, put into commercial operation; - built integrations with partners to bring services to the application.

Formation of the IT department in the company from scratch in the context of the company's growth from 200 to 800 people in 1.5 years. - Building the work of development teams Moscow + St. Petersburg. - Building the work of the infrastructure department. - Introduction of company capacity management processes. - Introduction of service availability management processes. - Providing the company's infrastructure and opening 15 regional offices in one year. - Automation and optimization of the company's business processes. - Changing the architecture of the company's systems, including integration with the bank. - Change of telephony company. - Implementation of new CRM. - Implementation of DLP system. - Registration of the company as a pesr-data operator. - IT budget management. - IT strategy approval. - Creation of a system of motivation and feedback within IT (a short article about this: https://habr.com/ru/company/alfa/blog/352234/ and a video presentation at agiledays 2018 https://youtu.be/9ALL8KvuP-Y ).

Management of portfolios of improvements to banking software for intra-bank billing, additional bank services and payroll projects. The main responsibility is the organization of project activities in management: - high-level formalization of requirements; - prioritization of improvements; - supplier selection; - conducting tender procedures; - conclusion of contracts; - drawing up end-to-end plans for software improvements; - supervising the implementation of project implementation plans. Achievements: - implementation of a project to transfer to a new platform the processes of servicing the bank's payroll projects; - start of the program of projects "new tariff module"; - building relationships with an internal customer (more than five departments of the bank). As a result of the changes carried out within the division, the construction of reporting systems and prioritization of work, the efficiency of the division has increased, which has a positive impact on the speed and quality of the implemented software; - increasing the level of banking technologists-analysts by organizing trainings from the software supplier, which led to better analytics from the bank and lower prices for improvements; - launching the process of bringing the testing function to outsourcing; - implementation of Kanban in the division.

Management of a portfolio of improvements to banking software for servicing loans. The main responsibility is the organization of project activities in management: - high-level formalization of requirements; - prioritization of improvements; - supplier selection; - conducting tender procedures; - conclusion of contracts; - drawing up end-to-end plans for software improvements; - supervising the implementation of project implementation plans. Achievements: - implementation of the IT project for the sale of overdue bank agreements. At the intra-bank competition, held once a year, for the implementation of this project, a nominal prize was awarded in the nomination "Best Team Player"; - maintenance and successful implementation of the project within the program of transition to a new version of the banking system (responsibility area - annuity and credit modules of the system); - building relationships with an internal customer (more than five departments of the bank). As a result of the changes carried out within the division, the construction of reporting systems and prioritization of work, the efficiency of the division has increased, which has a positive impact on the speed and quality of the implemented software; - increasing the level of banking technologists-analysts by organizing trainings from the software supplier, which led to better analytics from the bank and lower prices for improvements.

- Organization of technical and functional support of GEMINI lending information systems and the Hunter II fraud prevention system. In general, more than 10 systems were supported. - Incident and problem management organization (as understood by ITIL). - Creation and maintenance of internal regulations for the work of the technical support department, control of their implementation. - Building processes of interaction between employees of various departments. - Building processes of interaction between bank employees and external software developers. - Participation in making managerial decisions of the Department. - Participation in research, formalization and optimization of business processes in the Bank. - Acceptance of software for maintenance, management of interaction with developers on defects and software improvements. Main achievements: - Full-fledged construction of processes for supporting lending systems in 24X7 mode. - Conclusion of SLA with business units in order to fix expectations for the speed of response to incidents. - Creation of an internal knowledge base of problems / defects / solutions and "work arround" on the wiki platform (the base has become "self-filled").

- Consultation of users of the banking information system. - Optimization of banking applications (EBA, SLOLP). - Search and correction of errors in the banking system Equation Branch Automation, System of Loan Origination and Loan Processing. - IT reporting. - Analytical reporting.

- Development, maintenance and automation of the filling of a geographic information system built on the basis of the Oracle database, user consultation. - Negotiations with customers.

- Processing and interpretation of field and experimental data.