NSN-MTS outsourcing project (Faberge)

I was IT manager for local managed services (MS) team. I was responsible for liaison between MS and corporate IT, for ITSM, for customer site connections, etc.

NVBS

I was head of IT operations and infrastructure. I've designed IT services, prepared tool migration, been preparing and executing budget and so on. Not exactly CIO, but very close to it.

Serce description notation

I've created service description notation for documenting services, provided by our IT systems. Currently we use it company-wide.