• Deep knowledge and experience in project, program and portfolio management, change management, customer success management, KCS and ITIL, certified Project Management Professional (PMI). • Solid experience of working within and managing international projects and multi-cultural teams, on-site as well as virtual. • Efficiency in customer relationship, operational and delivery management, Incident Management using reactive and preventive approaches and solution-focused attitude. • Deep domain knowledge (Finance, Investments), understanding of customers’ business models and processes. • Deep knowledge of SCD as an integrated solution; expertise in IBOR, ABOR, AI, TECH, GAIN. • Significant experience in business analysis, consulting, customer support and operational management, quality assurance, trainings, accounting and finance. • Solid background in software development, localization, certification, implementation, adoption and support (Investment Management, Business Intelligence, Corporate Finance). • Vision of general goals and operational tasks makes me able to create current and strategic plans, match them to the company’s mission, to turn issues into opportunities and achieve win-win solutions. • Experience in providing personal and professional trainings, coaching and mentorship.