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senior
Registration: 25.05.2023

Akram Geries

Specialization: Lead Quality Assurance Engineer

Portfolio

Archimedia

• Provide critical pre- and post-sales services for leading professional residential and commercial systems integration company in the Middle East,including business analysis and support, to identify customer technical requirements. • Develop strong relationship between Sales and Marketing departments to perform onsite demonstrations of new products and services to internal and external partners. • Collaborate with design engineers, architects, contractors, commercial and residential building owners through sales process from technical specifications to post-sales support. • Assisted in technical preparation of quotes and proposals going from Archimedia to client.

Bechtel National Inc

• Assisted in the migration of new users to a first-hand computer and printerdatabase. • Conducted vulnerability tests on software, network and confidential printers. • Removed access to unauthorized and non-active employees. • Created custom images for desktops used by new and existing employees. • Granted access to certain confidential applications required by users. • Scheduled system upgrades and security backups of hardware and softwaresystems. • Conducted periodic server backups insure safety of critical information. • Tested and modified systems to insure effective operation. • Worked on numerous IT- driven business solutions. • Managing project overhead to better strategically deliver the short, long termgoals of a project.

Ruppert Landscape

• Maintained and administered computer networks and related computing environment including systems soft- ware, applications software, hardware,and configurations. • Conducted short and long-term planning to meet network requirements. • Configured Cisco routers, switches and firewalls. • Provided support for network connectivity or related network issues for theuser community. • Analyzed network activity and network problems to discover and preventsystematic errors. • Provided several network design changes/enhancements for improvingsystems availability and performance. • Analyzed facilities bandwidth requirements and system interdependencies. Developed capacity planning models. • Consistently updating the network security guidelines. • Performed disaster recovery operations and data backups when required. • Created and delivered data-driven reports. • Design, code and test new Windows, web software, web services and mobileapplications. • Maintained existing software systems. • Participated in project estimation and scheduling. • Managed, analyzed relational databases, preferably SQL Server. • Worked closely with C#, ASP.NET, JavaScript, HTML5, Web API, Python,Visual Studio • Supervised in writing and maintaining batch jobs.

Skills

ASP.NET
C#
HTML5
JavaScript
Momentum
Oracle
Python
SAP
Shelf
SQL Server
Windows

Work experience

Lead Software Quality Assurance Test Engineer
since 08.2018 - Till the present day |NDA
Windows, LAN, WAN, SAP, Oracle, Momentum, Shelf
• Responsible for facilitating the process to collect and define client requirements. • Provided advice and recommendations on process best practices. • Worked closely with Remedy tickets (ISO 20000). • Operated and maintained server hardware and operating systems(Windows), storage appliances, firewall and network equipment. • Managed security implementation and Firewall Protocols; Vulnerabilityscanning and firewall policies. • Worked with LAN/WAN systems to help manage internal networks. • Expert knowledge administering Active Directory (AD) and GPO’s. • Performed analysis on business or systems processes to identifyimprovements. • Interacted and communicated with end-users, management, vendors, and ITpersonnel. • Produced functional design specifications based on user requirements. • Maintained deep knowledge of Commercial off the Shelf (COTS) applications(e.g., SAP, Oracle, and Momentum). • Responsible for facilitating the process to collect and define clientrequirements. • Provided advice and recommendations on process best practices. • Worked closely with Remedy tickets (ISO 20000). • Operated and maintained server hardware and operating systems(Windows), storage appliances, firewall and network equipment. • Managed security implementation and Firewall Protocols; Vulnerabilityscanning and firewall policies. • Worked with LAN/WAN systems to help manage internal networks. • Expert knowledge administering Active Directory (AD) and GPO’s. • Performed analysis on business or systems processes to identify improvements. • Interacted and communicated with end-users, management, vendors, and IT personnel. • Produced functional design specifications based on user requirements. • Maintained deep knowledge of Commercial off the Shelf (COTS) applications(e.g., SAP, Oracle, and Momentum).
System and Network Engineer
01.2018 - 08.2018 |Ruppert Landscape
Windows, SQL Server, C#, ASP.NET, JavaScript, HTML5, Web API, Python,Visual Studio
• Maintained and administered computer networks and related computingenvironments including systems soft- ware, applications software, hardware,and configurations. • Conducted short and long-term planning to meet network requirements. • Configured Cisco routers, switches and firewalls. • Provided support for network connectivity or related network issues for theuser community. • Analyzed network activity and network problems to discover and preventsystematic errors. • Provided several network design changes/enhancements for improvingsystems availability and performance. • Analyzed facilities bandwidth requirements and system interdependencies. Developed capacity planning models. • Consistently updating the network security guidelines. • Performed disaster recovery operations and data backups when required. • Created and delivered data-driven reports. • Design, code and test new Windows, web software, web services and mobileapplications. • Maintained existing software systems. • Participated in project estimation and scheduling. • Managed, analyzed relational databases, preferably SQL Server. • Worked closely with C#, ASP.NET, JavaScript, HTML5, Web API, Python,Visual Studio • Supervised in writing and maintaining batch jobs.
Sales Engineer / Project Manager
03.2017 - 06.2018 |Archimedia
.
• Provide critical pre- and post-sales services for leading professional residential and commercial systems integration company in the Middle East,including business analysis and support, to identify customer technical requirements. • Develop strong relationship between Sales and Marketing departments to perform onsite demonstrations of new products and services to internal and external partners. • Collaborate with design engineers, architects, contractors, commercial and residential building owners through sales process from technical specifications to post-sales support. • Assisted in technical preparation of quotes and proposals going from Archimedia to client.
Network Engineer
05.2016 - 03.2017 |Bechtel National Inc
.
• Assisted in the migration of new users to a first-hand computer and printerdatabase. • Conducted vulnerability tests on software, network and confidential printers. • Removed access to unauthorized and non-active employees. • Created custom images for desktops used by new and existing employees. • Granted access to certain confidential applications required by users. • Scheduled system upgrades and security backups of hardware and softwaresystems. • Conducted periodic server backups insure safety of critical information. • Tested and modified systems to insure effective operation. • Worked on numerous IT- driven business solutions. • Managing project overhead to better strategically deliver the short, long termgoals of a project.
Retail Manager
04.2010 - 02.2017 |Visionworks of America
.
• Increased team productivity and automated internal tasks including inventorymanagement, price control, and client scheduling. • Trained new employees on operations including log-in procedures,permissions, printing issues, security and use of company software includingPoint of Sale (POS) system. • Acted as escalation point for complex client issues and requests; consistentlyrewarded for top client satisfaction, earning 98% average customer satisfactionrating score. • Consistently ranked 8th best sales performer across company which includesover 700 stores in 42 states.

Educational background

International Association for Six Sigma Certification
2022
SAFe Certification
Computer and Information Systems Security/Information Assurance
2012 - 2016
George Mason University

Languages

EnglishNative