Fan-service platform with social media features for K-pop fans (web). ● Full-cycle product development from concept to MVP. ● Managing a cross-functional team (5 members: developers, designer, QA). ● Co-creating product strategy with the founder. ● Competitor analysis and user scenario development. ● Feature prioritization and task coordination. ● Product documentation in Notion, bug tracking, user feedback collection. ● Requirements and UX refinement post-testing. Result: ● Successfully launched MVP in 2 months and presented it to investors. ● Further development continued during a 6-month closed beta.

Fintech B2B startup. Product: internal system for customer analytics and workflow automation. ● Coordination of a distributed cross-functional team (up to 10 members: developers, designers, QA, analysts). ● Product backlog management, UX scenario support, and user feedback processing. ● Alignment of priorities and delivery timelines between the development team and the founder. Result: ● Supported continuous product development in a dynamic environment. ● Progressed from Business Analyst to Project/Product Manager as responsibilities expanded.

IT integrator for B2B and government clients. Worked as a contractor with external stakeholders. ● Business and technical requirements formalization. ● User and system documentation preparation. ● Business process modeling (UML, BPMN). ● Cross-functional communication between external clients and a 15-member tech team (architects, developers, QA engineers, analysts). Result: ● Effective support throughout all project stages and streamlined requirement management and approval workflows.

Digital product agency serving small businesses and government contracts. ● Requirements clarification, approval, and documentation. ● Administrative and operational support for a project team (up to 4 members: developers and designers). ● Task decomposition, status tracking, and workflow control.