Pavel Kapustkin

Senior

Registration: 28.02.2023

Specialization: Delivery / Portfolio Manager

— Seasoned IT Delivery Leader with experience of managing complex delivery portfolios, scaling engineering teams, and driving operational excellence in fintech, eCommerce, and enterprise environments. — I’ve built and stabilized delivery pipelines for 100+ developers across distributed locations (Europe, CIS), optimized planning and forecasting processes, and led transition programs under time pressure and geopolitical constraints. — My background includes portfolio and stream-level ownership, delivery organization structuring, and hands-on resolution of cross-team dependencies and bottlenecks. Key competencies: — Program / Portfolio Management, Prioritization, Flow Optimization. — Cross-location Engineering Coordination. — Forecasting, Roadmapping, Throughput Metrics. — ERP & Enterprise Systems Development Lifecycle. — Delivery Governance, Risk & Stakeholder Management. — Scaled Agile Delivery / SAFe / Kanban / Portfolio Ops. — Team Structuring and Capability Growth.

Portfolio

Digital Transformation of Huge FMCG Retailer

● Scaled Digital Transformation from pilot to wide area. Built a team-forming process and launched more than 30 dev teams. ● Established processes for technical excellence practices implementation (QA, CI/CD, etc.) for the new teams. ● Created a roadmap for product teams to increase the level of awareness and self-organization of the teams. ● Implemented a diagnostic procedure. Conducted diagnostics for 16 teams. ● Launched the Methodologists School for in-house change agents. It’s an internal training system. The school has been allowed to hire and train in-house change agents. As a result, the company has increased the number of methodologists from 2 to 24 in the next six months. ● Developed and launched a unified productivity metrics system. This system is a tool for the aggregation and analysis of key indicators.

Delivery Lead in ATS Talantix

● Set up transparent processes between dev teams and the Product Owner. ● Prepared key product metrics, and improved the tasks elaboration quality. ● Cultivated product competencies in the teams through team trainings and individual work.

Digital Transformatuon in VTB Bank

● Created a planning process for the teams inside 3 key value streams. Trained scrum masters and align the quality of the planning process with bank standards. ● Aligned Stream operational metrics with production process requirements. ● Rescaled planning solutions over the merged streams and stabilised their performance. ● Defined streams' zones of responsibility and fine-tuned the processes in the teams inside the stream. ● Engaged in various org structure discussions e.g. RUN-teams and reconciliation processes. • Engaged in various org structure discussions e.g. RUN-teams and reconciliation processes.

Skills

Scum

Kanban

Agile

Fasilitation

SAFe

LeSS

Scaled Scrum Professional

Product Management

Team coahing

Change Management

ERP

Portfolio Management

Business development

Web Development

Business Analysis

Web analytics

Ecommerce

SEO

Project planning

Microsoft project

Team Building

Software Development

Jira

Work experience

Delivery Advisor

since 07.2023 - Till the present day |Simple Agile

SAFe, Scrum, Nexus, Kanban

● Supported internal delivery processes in product and service companies as an external advisor. ● Helped teams establish planning, synchronization, and delivery diagnostics at program and multi-team levels. ● Took over interim delivery and portfolio management responsibilities when needed (e.g., acting Head of Delivery or Program Lead). ● Worked primarily with distributed teams in EU time zones.

Delivery Lead / Senior Delivery Manager

09.2021 - 07.2023 |EPAM Systems

SAFe, Scrum, Nexus, Kanban

EPAM Hungary – Delivery Lead (05.2022 — 07.2023). ● Rebuilt delivery teams after exit from Russia, Belarus, and Ukraine — relocated key staff and formed teams in new locations. ● Owned cross-portfolio delivery across three large accounts (~30 teams total), aligning execution with client business roadmaps. ● Designed governance routines, portfolio-level reporting cadence, and built resource visibility dashboards. ● Coordinated staffing across streams and supported team leads transitioning into project/program leadership roles. ● Acted as manager coach and mentor, guiding leadership development and delivery management practices. EPAM RUS – Senior Delivery Manager / RTE (02.2021 — 05.2022). ● Served as Release Train Engineer (RTE) in the retail unit of a major bank, supporting SAFe-based Agile processes in the personal banking department. ● Managed delivery across three value streams, each with 5–7 teams (90–170 FTE per stream) covering backend, mobile, and integration. ● Owned planning rhythm, prioritized team focus with business owners, and aligned mid-term delivery plans with platform evolution. ● Unified delivery performance metrics and reporting across streams, driving stabilization and recovery in underperforming teams. ● Reported directly to the unit-level IT Director on delivery status and escalations.

Digital Transformation Manager

03.2019 - 02.2021 |Cleverics

SAFe, Scrum, Nexus, Kanban

● Led digital transformation for the IT unit of a large FMCG retailer with 2000+ employees and a complex IT landscape. ● Designed and implemented organizational structure changes, building a scalable delivery setup that grew from 6 to 30+ internal development teams. ● Established a “Team Launch Factory” through which over 30 teams were successfully onboarded within two years. ● Introduced the “Methodologist School” and launched three active Communities of Practice. ● Defined team formation playbooks, delivery roles, and OKRs; set up a delivery metrics framework and coordinated its rollout across departments. ● Ran pilot programs for cross-departmental planning and prioritization. ● Developed and delivered four Agile management learning courses, training over 500 specialists.

Delivery Manager

08.2017 - 02.2019 |HeadHunter Group

Talantix ATS, Chatbots, R&D, Scrum, Nexus, Kanban

● Managed delivery across 3–4 in-house development teams and one outsourced vendor, with a broad coaching role supporting leaders, improving processes, and coaching Product Owners. ● Created and delivered the MVP of the Talantix ATS system. ● Improved delivery reliability and reduced release delays by reworking backlog grooming and commitment flows. ● Introduced uniform sprint planning and enhanced forecasting practices, including burn trends and capacity checks. ● Acted as liaison between product and technology teams, reducing escalations through faster issue triage.

Agile Delivery Lead

10.2014 - 08.2017 |B2B-Center.ru

Agile, B2B

● Managed delivery for 2–4 internal product teams (40+ engineers) in various roles, including Product Owner, Scrum Master, proxy-PO, and Project Manager. ● Launched stable delivery pipelines for B2B platform enhancements and coordinated releases with a formalized backlog structure and structured sprint cadences. ● Developed and delivered a B2B digital retail store and an innovation management system, overseeing their launch and commissioning. ● Managed client–development team relationships to ensure smooth communication and alignment throughout delivery.

Business Development Manager

11.2011 - 01.2014 |Hearst Shkulev Media

Project Management, Product Management, Agile Methodologies, Software Project Management, Scrum

● Managing design, development and deployment of various Internet services for the company’s regional projects. Engagement in crisis projects, discovering troubled areas and crisis bailout planning. ● Participation in audits and inspections of the company’s regional projects. Participation in deals regarding large regional Internet-projects purchase in the capacity of an expert and technical coordinator. The audits made resulted in significant managerial decisions taken by the company’s top management. ● Working out the concept and the architecture of the general authorization service for the company’s Internet projects. Managing the development of the authorization service from the idea to the deployment stage. The said service is successfully deployed on the current projects. Working out of technical documentation and guidelines for further deployment and development of the service. ● Managing the development of the high-load media portal (200 000 unique visitors/day): - Development of architectural solutions. - Participation in services designing for the portal. - Scheduling and managing the project resource pool. - Assignment of tasks to the development team, execution control and quality control. ● Designing and requirements capture for the classified service. Prototyping. Launching the development using outsourced contractor’s resources. ● Designing and requirements capture for the e-commerce service for the company’s projects. Participating in negotiations with partners and contractors. Working out source documents. Development launch using the resources of the contractor selected. ● Participation in managing short-term tactical projects (mobile development projects, sales promotion projects).

IT Manager / Project Manager

12.2010 - 11.2011 |The Upladder Project (FastLane Ventures, Twinslash)

Project Management, Agile Methodologies, Software Project Management

● Managing the development of a head-hunting web portal. ● Planning, designing and business-analysis execution. Development and adjustment of initial user stories. Initial budgeting of the project. Elaboration of architectural solutions. Tasks decomposing. Tasks distribution within the project team, execution and quality control. Preparing reporting documents reflecting the results of the work done by the project team. ● During the second development stage moved from the contracting company (Twinslash, Minsk) to the customer company (FastLane Ventures, Moscow). ● Organizing the development process on the side of the customer, transfer of development tasks between the contractors, shaping the company’s own development team and transfer of development tasks to the newly formed development team. ● Building full development infrastructure from scratch, including interaction procedures for several development teams, version control and quality control procedures. Total rework of the project to comply with the changed requirements.

Project Manager

08.2009 - 10.2010 |Belprog

Project Management, Software Project Management

● Managing the project team involved in the development of mobile applications and client-server applications working via various mobile and browser clients for Russian and foreign customers. ● Organizing the development process. ● Troubled projects management.

Project Manager

11.2008 - 08.2009 |Adwize Smart Solutons

Project Management, Software Project Management

● Building development teams. Developing several high-load services. ● Managing several project teams. ● Parallel management of several large projects. ● Organizing in-house training.

CTO

10.2007 - 05.2008 |Bel Raizen Technology

Project Management, Software Project Management

● Participating in the founding of a branch office of a foreign company. ● Recruiting, building development teams, processes organization. ● Launching the development process.

Software Developer / Web Developer

09.1999 - 10.2007 |Various companies

Web Development

● Developer and web-developer work experience acquired in various companies.

Educational background

Radiotechnic (Masters Degree)

1999 - 2004

Tula State Univercity

Languages

RussianNativeEnglishAdvanced