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Registration: 27.07.2026

MacUniverse IT

Specialization: Business Process Automation / AI Integrations / Business Analysis
AI automation & business process specialist with a track record of shipping real products, not just planning them. Built CRM-Core — a lead intake and process automation platform with a dedicated AI module (reply drafting, classification, duplicate detection) — and rolled it out across three different businesses: MacUniverse IT (own SaaS product for small business), FF-TS (fulfillment services), and a CDEK partner landing page (B2B logistics). Work with Python, REST API, MongoDB, prompt engineering, and LLM integrations. 7+ years in the electronics market, led a 12-person team building an MVP digital platform from scratch (UniversityID). English — B2, comfortable working with international clients.
AI automation & business process specialist with a track record of shipping real products, not just planning them. Built CRM-Core — a lead intake and process automation platform with a dedicated AI module (reply drafting, classification, duplicate detection) — and rolled it out across three different businesses: MacUniverse IT (own SaaS product for small business), FF-TS (fulfillment services), and a CDEK partner landing page (B2B logistics). Work with Python, REST API, MongoDB, prompt engineering, and LLM integrations. 7+ years in the electronics market, led a 12-person team building an MVP digital platform from scratch (UniversityID). English — B2, comfortable working with international clients.

Portfolio

MacUniverse-IT-CRM-Core

- Built and shipped a production product: landing page + CRM for lead intake and processing (statuses, ownership, reports) with a dedicated AI module (inquiry summary, reply draft, classification, duplicate detection). - Three pricing tiers for implementation, plus ongoing support subscriptions (Care Mini — basic technical monitoring; Care Start — regular support for businesses with active request flow; Care Business — regular improvements as processes evolve). - AI module doesn't replace a human manager — helps quickly understand incoming requests, draft response outlines, suggest next steps, and flag duplicates. Full cycle: from architecture to launch and ongoing maintenance.

AI-Unit-Economics-Automation

- Designed and implemented an AI-assisted decision logic for evaluating product hypotheses: sourcing -> market -> unit economics -> logistics -> risk -> QC -> decision. - Automated per-deal unit economics calculation (purchase cost, exchange rate, logistics, fees, taxes, risk reserve, margin) via an AI-assisted workflow (ChatGPT, Claude, prompt engineering). - Cut per-deal calculation time from ~2 hours to ~30 minutes. - Designed the internal CRM logic (product cards, statuses, suppliers, checkpoints, risks). Python, REST API, MongoDB.

FF-TS-Fulfillment-Calculator

- Built a landing page with a real-time interactive cost calculator for fulfillment services (receiving, labeling, packaging, shipping to Wildberries, Ozon, Yandex Market). - Deployed a CRM built on my own CRM-Core platform for lead intake and processing — statuses, ownership, reports. - Client project in the marketplace-logistics niche, demonstrating the platform's reusability across different industries.