Amar Misra

← Back to list

Registration: 04.06.2023

Marketing

senior

Specialization: Automation Director

Oracle CRM

Portfolio

IKANO Bank

• % Improvement of loan approval cycle time. • % Loan application rejection rate. • % Revenue Leakage due to delay in loan application approval. • Application Area: Incas Decision Manager, Pan Credit , Oracle Financials , Debt Manager etc.

Covestro AMS

• BCC for Order Mgmt : Measure & monitor Order Selling , Order Turnover rate, Inventory accuracy & Demand forecast accuracy. Provide insights to improve these KPI. and BPF for Sales Order and Billing & Invoice Mgmt. : Measure & monitor On time payment & associated operational KPI. • Provide insights on automation/BOT candidates to improve these KPI. • Improvement in Provisioning resulting in faster Order fulfillment rate, resulting in improvement of on time Order Closure. • Improvement of Net Performance Score and Improved receivables due to improved On time billing and On time Payments Processing. • Performance: Process performance indicators (Business KPI and linking IT Application performance KPI) are measured & monitored to identify opportunities to correct or improve processes. • Efficiency: Business process inefficiencies & non-compliances detected by Business process mining (done by leveraging leading Process mining tools). • Competitiveness: Business KPI benchmarking helps compare with industry Top performers for Business KPI performance (for both strategic and operational KPI) to identity potential areas for improvement that help enhance competitiveness in the marketplace. • Oracle A2R, Oracle D2R.

Skills

Analytics

BPM

CI/CD. IoT

Cloud

CRM

DevSecOps

Digital Transformation

RPA

Work experience

Lead Domain SME

IKANO Bank

• Lead Domain SME for BPF Implementation as a part of NextGen ADM Service covering the following areas within Core Banking (Loan Management) and R2R (Finance). • Involved in Identify business KPIs for Priority business process(es). • Define SMART AM KPIs that depict the step-wise health of business transactions. • Map Priority business process(es) steps to related applications, catering to those Loan approval business processes, nature of integration and data sources. • % Improvement of loan approval cycle time. • % Loan application rejection rate. • % Revenue Leakage due to delay in loan application approval. • Application Area: Incas Decision Manager, Pan Credit , Oracle Financials , Debt Manager etc.

Automation Director

DST Brunei Payment Gateway Integration

• Payment Gateway and CRM Integration with BIBD , S&C and HSBC Bank. • Improvement in Provisioning resulting in faster Order fulfillment rate, resulting in improvement of on time Order Closure. • Improvement of Net Performance Score and Improved receivables due to improved enhanced Customer Experience , Campaign Management, and On time Payments Processing using MS Dynamics. • Performance: Process performance indicators (Business KPI and linking IT Application performance KPI) are measured & monitored to identify opportunities to correct or improve processes. • Improving adaptive data strategy using ADM Tools like MITO for Adaptive Decision Manager (ADM) service automatically detecting changes in real-time and acting on them to adapt to customer interactions. • Competitiveness: Business KPI benchmarking helps compare with industry Top performers for Business KPI performance (for both strategic and operational KPI) to identity potential areas for improvement that help enhance competitiveness in the marketplace.

Automation Director

Covestro AMS

Lead Domain SME

SERCO ADMS

• Lead Domain SME for BPF Implementation as a part of NextGen ADM Service covering the following areas within O2C and R2R • Involved in Identify business KPIs for Priority business process(es) • Define SMART AM KPIs that depict the step-wise health of business transactions. • Map Priority business process(es) steps to related applications, catering to those business processes, nature of integration and data sources. • Within O2C, the following areas have been identified. • Sales Order, Invoice creation / release. • Data & System updation. • Esker. • Credit Block/ Credit Issue. • Ongoing development of BPM using Sap SOLMAN 7.1 BPMon using Focussed Insights, SAP Ariba, SAP CRM.

Lead Domain SME

Valmet

Lead Domain SME for BPF Implementation as a part of NextGen ADM Service covering the following areas within Valmet ERP Platform Baan and Valmet Transport Gateway (VTG). Identify Priority business process(es) for analysis based on organizational/ operational imperatives, key focus areas, business risks and challenges, and incident data analysis and ongoing implementation of BIS solution enablers. Impact of Sector-insights rich BIS solution enablers. • Reduction in number of queries / tickets leading to reduction in labor costs. • Higher resilience in the enterprise, and stronger controls. • Speed-to-market. • Reduction in revenue leakages , Oracle F2P, Oracle Financials.

Lead architect

Lloyds TSB

Lead architect for solution design for Banking IT Project implementation, Banking BPO and back office Card Services, Loan Setup and Commercial, Consumer banking Case management leveraging Digital experience platform covering price quote, order management, online charging , rating and mediation using Microsoft Dynamics Responsible for making sure IT transformation budgets are met and savings targets reached including cost control and reporting monthly as per the global transition and transformation and improving financial ways of working. Rich experience in managing overall IT&S programme required artifacts (consolidating the reports, plans and logs from individual projects) and ensure timely provision to key organization stakeholders.

Lead System Manager for Smart Contract solution

Digital eKYC solution for Fintech Industry

Solution will address the traceability and transparency in the KYC implementation Testing of KYC services and aspects like OTP integration , Mobile Wallet integration, Digital Banking, and efficient, tamper-resistant and auditable chain of custody on quality and quantity recording activities of customer Solution will provide a enablement platform to monitor and reduce safety risks and create a more trustworthy framework for accurately monitoring customer data validation and registration.

Principal Program Manager

Accor Hotels, Enterprise Cloud Billing and Rating Analytics solution

Principal Program Manager delivering Enterprise Cloud Billing Platform which provides Revenue Management System (RMS) platform automatically evaluates demand fluctuations and competitive changes to deploy optimal pricing and inventory control decisions. It also offers comprehensive interactive dashboards and reporting tools to help hotels achieve maximum profitability. Provides Rating Engine, Online Top-up, Voucher Management, Retailer Loyalty Programs consumption-based pricing model, ensuring predictable costs for Accor directly aligned to the room occupancy for the hotel. Implementation Sales Force Automation for covering the Room Occupancy etc. Provides Aggregation of Point of Sales data in Customer Centric manner to help predictive analytics thereby increasing Revenue MS Dynamics, Metranet.

Principal Solution Architect

Dubai Smart City and RTA

Principal Solution Architect delivering the solution comprising of the following Solution consists of providing an innovative Regulatory Monitoring System (RMS) to transform and regulate the future of public transportation in Dubai. Cloud solutions based on a combination of suites including IoT based ANPR, Integrated Command Control Center, Advanced Transport Analytics,Connected Vehicle Cloud, Fleet Management products, services and processes. GIS Interface for Video Surveillance. Responsible for Complete Program Delivery ownership and delivery for both grid operators and energy suppliers from devices to end customer applications which are Hardware independent: avoid lock-in to specific vendors, have freedom to choose meters and communication infrastructures and have operational control.

Educational background

Certified Process Mining Professional

Celonis EMS

Certified Enterprise Asset Management Architect

Special Trainings / Courses

Microsoft Certified Professional

Special Trainings / Courses

PRINCE 2 Foundation

Special Trainings / Courses

Computer Science

Bangalore University

Languages

EnglishIntermediate