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Senior
Registration: 28.08.2022

Dmitrii Tsiplakov

Specialization: Project Manager / Product Manager
— Commercially astute Professional with over 18 years of experience in product development, business analysis and project management, with special expertise in payment and enterprise solutions, mobile and web applications development. — Confidently acts at the highest level, demonstrating significant business grip and developed interpersonal skills. — Strategy & Planning – analysis, planning, financial modeling, business case development for SaaS / B2B / B2C models. — Project / product management – strategy development, roadmap preparation, stakeholder engagement, budget estimation and preparation, prioritizing tasks and product needs, backlog management, preparation of user scenarios. — Team development – creating, inspiring and motivating teams, cross-functional collaboration, delegating and managing tasks with team members. — Operations – goal setting, project management, reporting and KPI / OKR, process development, effective executive level communications. — Relationships – participation, conducting feasibility studies, selecting vendors and proposals, continually improving thinking while remaining focused on customers and their expectations. Achievements: — A new strategy was implemented – a wide range of product services was introduced instead of a mono-service, and an ecosystem for business management was implemented, which includes payments, cloud accounting and merchandise management, fiscalization, big data services, software solutions, etc. As a result, the monthly increase was over 30% in the client base and the turnover went up by 210%. — Developed a mobile wallet app for Ethereum and ERC-20 transactions in the EU and debit card issuance for online/offline use (cryptocurrency and fiat). — Increased overall marketing department efficiency by 350% by implementing a new tracking and project management system. — Reduced hosting costs by 45% through a developed business process transformation strategy and migration to cloud solutions. — Saved $400K per year by developing a proprietary analytics model to measure the effectiveness of promotion and advertising launch methods.
Agile UML Blockchain Pmbok Product development Project Management Management of the company Ecommerce SQL Payment gateways XML cms Microsoft Office Python
— Commercially astute Professional with over 18 years of experience in product development, business analysis and project management, with special expertise in payment and enterprise solutions, mobile and web applications development. — Confidently acts at the highest level, demonstrating significant business grip and developed interpersonal skills. — Strategy & Planning – analysis, planning, financial modeling, business case development for SaaS / B2B / B2C models. — Project / product management – strategy development, roadmap preparation, stakeholder engagement, budget estimation and preparation, prioritizing tasks and product needs, backlog management, preparation of user scenarios. — Team development – creating, inspiring and motivating teams, cross-functional collaboration, delegating and managing tasks with team members. — Operations – goal setting, project management, reporting and KPI / OKR, process development, effective executive level communications. — Relationships – participation, conducting feasibility studies, selecting vendors and proposals, continually improving thinking while remaining focused on customers and their expectations. Achievements: — A new strategy was implemented – a wide range of product services was introduced instead of a mono-service, and an ecosystem for business management was implemented, which includes payments, cloud accounting and merchandise management, fiscalization, big data services, software solutions, etc. As a result, the monthly increase was over 30% in the client base and the turnover went up by 210%. — Developed a mobile wallet app for Ethereum and ERC-20 transactions in the EU and debit card issuance for online/offline use (cryptocurrency and fiat). — Increased overall marketing department efficiency by 350% by implementing a new tracking and project management system. — Reduced hosting costs by 45% through a developed business process transformation strategy and migration to cloud solutions. — Saved $400K per year by developing a proprietary analytics model to measure the effectiveness of promotion and advertising launch methods.
Agile UML Blockchain Pmbok Product development Project Management Management of the company Ecommerce SQL Payment gateways XML cms Microsoft Office Python

Portfolio

Mobile wallet app for Ethereum and ERC-20 trns

● Managed the project development cycle, requirements gathering and analysis, preparation of concepts, technical documentation and roadmap, task allocation, budgeting and defense.

Mobile payment gateway

● Managed cross-functional teams, including over 30 product management specialists focused on delivering robust technology for POS-terminal, payment applications, gateways, and mobile solutions.

Point of sale management project, fiscalization, analytics, sing

● Define a target, manage a backlog, priority of task, go to market, organize the processes of hypothesis research and testing, metrics growth, and launching key initiatives.

Skills

Agile
Microsoft Office
UML
Python
Atlassian products
Blockchain
XML
SQL
Miro
NFC and RFID technologies
eCommerce
CMS systems
Payment gateways
SoftPOS

Work experience

CPO
since 08.2020 - Till the present day |Rusexpertiza
Java, Kafka, K8S, Hbase, Atlassian, Angular
● Supervising client product strategy (B2B market, SaaS model) and overlay it into metrics and objectives. ● Coordinating a product team of 11 experts, maintain transparency, and motivate team members. ● Organize the processes of hypothesis research and testing, metrics growth, and launching key initiatives. ● Coordinate internal and external resources for quality cross-functional collaboration. ● I prepare initiatives and justifications for new activities and projects and build and manage products from the business need phase to MVP, and from MVP to rollout and go-to-market. ● I calculate unit economics and am responsible for P&L of key products and activities.
Head of Development Department
08.2014 - 08.2020 |Cardplata
CRM
● Managed the project development cycle, requirements gathering and analysis, preparation of concepts, technical documentation and roadmap, task allocation, budgeting and defense. ● Led a team of more than 15 developers and jointly determined the best methodology to run the project. ● Coordinated product backlog and prioritized needs. ● Created and tested hypotheses, managed MVP development, participated in sales channel research and marketing packaging preparation. ● Interfaced with cross-functional project teams (testing, marketing and commerce) to maximize project performance. ● Conducted thorough analysis of work and monitored the modification process, adjusting scope and cost, and preparing reports. ● Developed motivational programs for the team and monitored KPI's, applied OKR (objectives and key results) methodology. ● Negotiated with clients, contractors and vendors and built long-term relationships of trust. ● Integrated new technologies and methods for product development, resulting in 110% year-over-year growth. ● Accelerated customer growth by 500% within three months by launching a marketing campaign for an online travel card recharge service. ● Developed and implemented an automated incident detection and recording system that increased the speed of resolution and reduced customer costs by $750K per year compared to the previous method of operation. ● Developed and implemented an automated incident detection and recording system, which increased the speed of incident resolution and reduced customer costs by $550K per year compared to the previous method of operation.
Head of development department
04.2012 - 07.2014 |CJSC National Service Company
CRM
● Managed cross-functional teams, including over 30 product management specialists focused on delivering robust technology for POS-terminal, payment applications, gateways, and mobile solutions. ● Determined the detailed technical details required to implement a product development plan with scope, timeline, and budget with credibility. ● Formed project teams and motivated performers, monitored tasks and KPIs, coordinated and minimized risks, and made mandatory changes as work progressed. ● Worked with organizational leaders to create systems, procedures, and internal policies, and maintained mechanisms to support business planning. ● Negotiated and negotiated agreements, expanding technical capabilities of individual products and the service as a whole. ● Increased revenue streams by 40% monthly with three additional new features including cash-in and cash-out services, remittances, and mobile virtual card.
Managing Director
08.2009 - 03.2012 |Processing Technologies
CRM
Project Manager
07.2007 - 07.2007 |Processing Technologies
CRM
IT Project Manager
09.2005 - 06.2007 |Technolink
CRM
IT Project Manager
10.2004 - 08.2005 |EleSi
CRM
Information Technologies Specialist
09.2003 - 09.2004 |LeaderInfo
CRM

Educational background

Applied mathematics and cybernetics (Masters Degree)
1998 - 2003
Tomsk State University

Languages

EnglishAdvanced
AgileUMLBlockchainProject ManagementEcommerceSQLXMLcmsMicrosoft OfficePython