● Provided technical support for Russian-speaking clients using UiPath automation products. ● Troubleshot RPA workflow issues and collaborated with engineering teams. ● Achieved 95% customer satisfaction through timely and accurate assistance.

● Led full-stack development of a money exchange app using Kotlin, Swift, and Java. ● Managed product lifecycle for the Turkish market, defining requirements & roadmaps. ● Improved backend processes and UI/UX, increasing customer satisfaction by 25%. ● Integrated secure payment gateways and ensured compliance with financial regulations.

● Managed international trade operations between Kazakhstan & China, reducing costs by 10%. ● Streamlined logistics, cutting shipment delays by 20%. ● Built strong supplier relationships and enhanced contract negotiations using Chinese.

● Developed and maintained Android & iOS apps using Kotlin, Java, and Swift. ● Managed freelance projects alongside full-time roles, demonstrating strong multitasking. ● Integrated APIs, optimized app performance, and ensured security compliance. ● Delivered scalable, high-quality apps for diverse clients, including secure payment systems.

● Led a team of 20+ officers, ensuring smooth traveler and cargo processing. ● Improved security protocols, reducing processing time by 15%. ● Coordinated with immigration & law enforcement agencies on high-priority cases.