Business System Analyst
since 08.2024 - Till the present day |Fingular
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Supporting global onboarding product initiatives across Sri Lanka, Malaysia, India, and Indonesia.
● Created and maintained comprehensive product baseline documentation (technical and functional).
● Documented and updated end-to-end customer journey flows.
● Managed and prioritized the onboarding product backlog in JIRA.
● Conducted research and proposed new features to improve onboarding processes.
● Maintained global onboarding documentation to ensure accuracy and consistency across all regions.
● Collaborated with country-specific Product Managers to coordinate and implement approved enhancements.
● Supported the HQ Product Lead in expediting the resolution of pending backlog tasks.
Product:
● Sri Lanka - Ceyloan.
● Malaysia - Tambadana.
● India - TrustPaisa.
● Indonesia - Ammana.
● Indonesia - SariDana.
● Indonesia - InDrive Passenger.
Senior Business Analyst
02.2021 - 08.2024 |Bithealth Teknologi Pintar
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Acted as both Project Manager and Business Analyst across multiple implementation projects.
● Gathered business requirements and assessed change requests throughout the project lifecycle.
● Managed project timelines, tracked progress, documented changes, monitored invoicing, and allocated resources.
● Prepared key deliverables, including:
- Functional Specification Design (FSD).
- Minutes of Meeting (MoM).
- Project Change Request (PCR).
- Project Progress Reports.
- Project Baseline Change Requests.
- Test Scripts & Scenarios.
- Go-Live Checklists.
- Bukti Acara Serah Terima (BAST).
● Provided daily progress updates to clients to ensure transparency and alignment.
● Led weekly/bi-weekly checkpoint meetings with clients and key stakeholders from related systems.
● Reported weekly/bi-weekly project progress to the direct reporting manager.
● Estimated project costs and contributed to project proposal development.
Projects:
● Kidney Transplant Patient Registry - Siloam Hospital.
● KMN Eyecare Mobile App - Klinik Mata Nusantara.
● O-EMRAM HIMSS - Siloam Hospital.
● ISO 27001:2013 Implementation - Internal.
● Claim Management System - Siloam Hospital.
● KTP OCR - Siloam Hospital.
● Digital Health Simulation Video - Internal.
Project Manager
07.2019 - 01.2021 |Mitra Integrasi Informatika
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Led end-to-end project implementation while fulfilling both Project Manager and System Analyst roles.
● Negotiated project timelines, resource allocation (man-days), and cost estimates with clients and stakeholders.
● Managed project schedules, tracked progress, and coordinated resources to ensure timely delivery.
● Produced comprehensive project documentation aligned with the company’s PMO standards or PRINCE2 methodology.
● Gathered and analyzed business and system requirements to support solution design.
● Developed Functional Specification Designs (FSD) to guide development and ensure alignment with business needs.
Projects:
● Perjanjian Kredit Elektronik (E-PK) - Bank Negara Indonesia.
● Online BAST Mobile Apps - London Sumatra Indonesia.
● RBC System - Penjaminan Infrastruktur Indonesia.
● API Digital Services Website Re-layout - Bank Negara Indonesia.
● Android Based Meeting Panel - London Sumatra Indonesia.
● FDIT Enhancement - Chevron Pacific Indonesia.
System Analyst
04.2017 - 07.2019 |Mitra Integrasi Informatika
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
● Negotiated project timelines, resource allocation (man-days), and cost estimates with clients and stakeholders.
● Managed project schedules, tracked progress, and coordinated resources to ensure timely delivery.
● Gathered and analyzed business and system requirements to support solution design.
● Developed Functional Specification Designs (FSD) to guide development and ensure alignment with business needs.
Projects:
● Intranet Portal Website - Pertamina RU II Dumai.
● Rumah Dinas Perusahaan - Pertamina RU II Dumai.
● Web Oil Custody Transfer - Pertamina RU II Dumai.
● PELITA AIR Online Ticketing - Pertamina RU II Dumai.
● User Management System - Pertamina RU II Dumai.
● Spare Unit Information System - Chevron Pacific Indonesia.
● Security Information System - Chevron Pacific Indonesia.
● Visualization Center - Chevron Pacific Indonesia.
● Indo-Asia Video Streaming - Chevron Pacific Indonesia.
Business Process Assistant Manager
11.2016 - 04.2017 |Probiz Prima Integrasi
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Act as Project Manager in all projects.
● Create project timeline and deliver project progress.
● Deliver all UAT and BAST phase.
Projects:
● Simply Bizline: Finance Module - Al-Masih Church.
● PROFIT: HRIS, Logistic & Accounting Module - Jakarta Strategic Consulting.
● Human Resource Information System (HRIS) - Blue Visions Management.
● Simply Bizline - Senita Printing.
IT Consultant
05.2015 - 11.2016 |Probiz Prima Integrasi
HTML, PHP , Delphi, Wordpress, Macro, Phyton, JIRA, Monday.com, Trello, Microsoft Visio, Bizagi, Draw.io, Confluence, Microsoft Office, Google Docs, Spreadsheet, Slides, SYSPRO 7
Act as Project Manager in all projects.
● Implementing SYSPRO to customer according to its business process.
● Customize SYSPRO based on customer's need such as form customization, flow graph design, build mini application in SYSPRO application builder with VBScript, report customization, database customization (add table, view, custom table).
● Create report with crystal report and PIVOT.
● Execute the data migration phase.
● Create manual book and deliver to user, user training.
● Execute the UAT phase and deliver the UAT document to customer and company (PPI).
● Respond to user complaints (by phone, email, chat, remote desktop connection).
● Responsible for sales, inventory, cash book and accounting module.
● Create mini/simply ERP based on implementation experience with DELPHI and SQL Server.
Project:
● SYSPRO ERP: All Module - Bumi Nusa Indah Kaya.
Programmer
05.2014 - 05.2015 |Probiz Prima Integrasi
HTML, PHP , Delphi, Wordpress, Macro, Phyton, JIRA, Monday.com, Trello, Microsoft Visio, Bizagi, Draw.io, Confluence, Microsoft Office, Google Docs, Spreadsheet, Slides, SYSPRO 7
Act as Delphi Programmer in a Project.
● Continue the development phase of inventory management system with DELPHI Language.
● Execute the UAT phase of IMS implementation.
● Project deployment to customer's environment.
● Learn SYSPRO.
Project:
● Inventory Management System - Terra Transindo.
System Analyst
since 04.2025 - Till the present day |NDA
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Project:
● Mobile Corporate Dashboard for KMK Global Sport.
WordPress Developer
since 10.2022 - Till the present day |NDA
HTML, PHP , Delphi, Wordpress, Macro, Phyton, JIRA, Monday.com, Trello, Microsoft Visio, Bizagi, Draw.io, Co
Projects:
● Wordpress - Photography Portfolio Site of YOP Picture.
● Wordpress - Website Re-Layout for Studio Tjan.
Project Manager
10.2022 - 01.2024 |Noken Inovasi Teknologi Informasi
UML, Trello, Waterfall, Agile, Jira, BPMN, Product Management, Business Analysis, Confluence, Project Management
Projects:
● Project Manager for Website Development of Dinas Lingkungan Hidup dan Kehutanan (DLHK) Kota Jayapura.
