Kitchen Space

"Kitchen Spas" is a service for the lease of kitchen premises for events, master classes, etc. This is a kind of “sharing” in the kitchen area. Customers who want to use the service can go to the site and make an order like this: you need a kitchen space for 2 hours on December 20 from 10 to 12 hours, an oven for an hour and a quick cleaning service are additionally needed.

Haidentica CRM

Hiadentica is a CRM system that automates exchanging information, tasks, and contacts and allows you to monitor the progress of each specialist's work. The project was divided into 8 key modules: Dashboard: major events, tasks, and updates during the working process. Contacts: base of the company’s leads with the assignment of specific tags; Assignments: list of open projects / working sprints of the team; To-Do Boards: list of tasks distributed according to the progress; Calendar: displaying events and tasks according to working dates with an indication of the specialists involved; Resources: involvement calendar that helps to determine free employees with a minimum load of tasks; Permissions: a section for creating roles and setting access rights to parts and objects of the system; Stream: part of the internal user panel that allows you to exchange messages or files with team members in real-time.

CRM system for e-commerce platform

At the beginning of 2016, the owner of the fishing gear store turned to General Soft with the number of tasks: Fully represent the company on the Internet through the creation of an online store. Develop complex customer service system, from online order to completion. Automate assortment updates with price actualization and position information on the site. Develop an algorithm of customer service with a predominant number of transactions, including financial, online. Create a system for motivating clients to purchase. Increase company's demand and turnover by informing clients about the company's assortment policy. As a result of in-depth analysis of the niche, evaluation of marketing goals and tasks of the company, General Soft specialists developed a hybrid CRM-ERP system with the support of instant integration with the website as part of the system. There are eight developed modules in the system for processes of interaction with clients, which broadcast all company and products information on the site.