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Registration: 09.04.2024

Zachary Casselman

Specialization: IT Support Engineer
Originally from Rhode Island, USA, I have lived and worked in Japan for over 6 years. I have strong interests in Azure; Cybersecurity; Programming; Airsoft; Skiing; Hiking; Computer gaming; Japanese
Originally from Rhode Island, USA, I have lived and worked in Japan for over 6 years. I have strong interests in Azure; Cybersecurity; Programming; Airsoft; Skiing; Hiking; Computer gaming; Japanese

Skills

Azure 3
Java 2
Powershell 2
KQL 1

Work experience

IT Support Engineer
since 06.2023 - Till the present day |EIRE Systems
Infrastructure
 Provide infrastructure and end-user on-site support to a diverse array of clients with a focus on financial, manufacturing and information institutions  Provide cloud solutions, support, and administration in Azure, including Microsoft 365 products  Data center support tasks such as auditing and commissioning/decommissioning  Provide remote support and administration to client requests and issues  Carry out on-site support solutions and troubleshooting to issues clients experience  Provide end-user support for migrations, such as domain migrations  Research and implement third party solutions tailored to client needs

Educational background

English Literature (Bachelor’s Degree)
2015 - 2018
University of Rhode Island

Languages

JapaneseUpper IntermediateEnglishNative