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Portfolio

SYSTEMS LTD® at Islamabad International Airport Fateh Jang

PTTL Lab Support Engineer & AOCC Engineer

Telenor Pakistan

Solution Architect

IMI Mobile UK® on Telenor Pakistan Project

Deployment and Operation Engineer

Skills

AWS
Bill Of Material Creation
Customer Focus
Git
GitHub
Interpersonal Skills
JS
LAN/WAN TCP/IP
Linux
Networking
Node.JS
Open VMS
PostMan
Presentation Skills
Redhat OpenShift
Technical Support & Services
Troubleshooting
TS
Unix
V center
VMware

Work experience

Solution Architect
04.2020 - 11.2022 |Telenor Pakistan
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Deployed E2E Make Your Own Bundle Deployed CR on 710 Deployed E2E swap of Beep Call solution by Kalysm. Deployed E2E No Credit IVR Portal over amazon cloud (Vendor Bemobi Singapore Vendor) Locking all kind of WO for Ops, Ip core, Regulatory, CBS, Cloud Team & detailed discussion with Architecture Forum, coordinating with Product development & Business Teams. Deployed E2E Swap Project of Location Gateway. Delivered Project Galaxy upon IS recommendations. (Gave Access to vendors via NIAM instead of traditional VPN services). Collaborating with Different teams in Telenor for execution of different category Projects. Delivered Tracklive a 3rd Party project lunched for Geo fencing & tracking of users. Delivered TTA (Talk Time assistance) 3rd party project by KALSYM. Delivered DNCR Project directed by PMD. Defining new Rules on Antispam (SMS FW) Delivered E2E solution of MCA. Member O-hour, where all the inhouse requirements comes for discussion and implementation. (Where all the business/Customer requirements come for discussion and solution designing and implementation of solutions, CI/CD implementations) Scoping & Delivery of instant SMS solution. Scoping and Delivery of pictorial Broadcasting campaign solution Smart SMS. Requirement gathering, Scoping, solution designing, Deployment of PTA DNCR. (Blocking of spamming messages) Requirement gathering, Scoping, solution designing & delivery of solution for PTA DNCR v2.
Deployment and Operation Engineer
05.2019 - 04.2020 |IMI Mobile UK® on Telenor Pakistan Project
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Complaints resolution & support to Telenor Pakistan Ensure smooth operations for content partner & complaint resolution Problem identification of New deployed APIs, rectification and reporting. Ensure the connectivity & operations of all VM nodes to with Telenor Pakistan O&M for Admin portal, Partner Portal. Creating services for CC, partner for RBT. Testing/implementing Mobile VAS Products – SMS Services, IVR Services and Mobile Apps/Web Application Critical analysis of the products and fair evaluation – product flows, architecture and content quality System/Software customization (integration and verification) testing according to customer requirements Ability to work in a fast paced environment, handling telco projects integration in Rating, Billing, Ring Back Tunes, DPDP and CBS Charging during product /system customization. Managing overall IT support services for telecom services such as RBT and RRBT domains. Testing/implementing Mobile VAS Products – SMS Services, IVR Services and Mobile Apps/Web Application. Critical analysis of the products and fair evaluation – product flows, architecture and content quality. System/Software customization (integration and verification) testing according to the customer requirements.
PTTL Lab Support Engineer & AOCC Engineer
05.2017 - 07.2018 |SYSTEMS LTD® at Islamabad International Airport Fateh Jang
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Installation of command Center & Secure Gateway, Tape Library and Virtual Servers. O&M of all the devices install at Data Center. Performed routine Check on all Virtual Servers & Handling Complaints regarding connectivity and active directory. Giving Operation Support to Airport Operational control center team and Data Center teams. Defining new policies, new users and new user groups on Command center secure gateway.
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09.2016 - 02.2017 |YhongCheng Trading Company Pvt ltd®
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Handling all the technical work major responsibilities include Installation, configuration, commissioning, maintenance, wiring layout of more than 64 CCTV Cameras, Wireless Cameras with DVR & NDVR settings. Chinese National Visa Extension Designing and layout plans Worked and installed as electrical panels for 3phase electricity and cabling. Installed fire alarm system with IR & laser detection system.
VAS NOC Core Support Expert
04.2012 - 03.2013 |Mobilink Pakistan (Orscom/Vimpel Com International)®
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Acision Hand on experience on below mentioned nodes. Their respective call flows, functionality, and configurations. SMSC - Short Messaging Service Center. MMSC- Multimedia Messaging Center. ACE - Acision Charging Engine. OMG,AGG - Open messaging Gateway. SSG - Self Subscription Gateway. Huawei CRBT (Caller Ring back Tone). Done ATP of CRBT platform. Executing WO and coordination with Vendors for activities. Generating Daily Basis report for subscription count for IT Teams. EVC (Electronic Voucher charging). SMSC (Short messaging Service Center). Done ATPs of SMSC. Utiba – Mobi Cash Experienced in Fintech solutions designing and implementations (Mobile Financial Services which includes services like transfer of electronic money and other features like Mobile Wallet (MW), P2P remittances and utility Bill Payment (UBP)). Performed ATPs & Resolved Trouble Tickets & daily life issues within the SLAs. Coordination with Planning Team & Vendor for fixing and deploying new patches. Generating weekly Trouble ticket report to analyze nature of trouble tickets for QoS team.
BSS Field Engineer
10.2010 - 12.2010 |Tyre Four Communications (Pvt.) Ltd®
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Worked as an OMCR engineer in Ufone® MSC Lahore. Installed 1.8m and 0.6m Microwave links. Aligning of 1.8m, 0.6m Dish.
IT consultant
06.2009 - 06.2010 |Diplomatic mission Embassy of Azerbaijan, Managing and handling their Internet and Intranet
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Designed and Implemented IEEE 802.3 and Optical Network for Embassy of Azerbaijan Diplomatic Enclave II Islamabad. Designed and installed the infrastructure EPBAX Panasonic TDA200 for Embassy of Azerbaijan Diplomatic Enclave II Islamabad. Aug 2008 – June 2009 Worked as Network Administrator managed and handled DSL users for CompuNet online (Pvt.) Ltd®. Squid, Proxy and MRTG Installation, working, and configuration of Servers. Providing Services to email users using the Sendmail Servers, installation, configuration, and maintenances. Configuration of Cisco 7600 VXR (Basic level). Good knowledge of Network Protocols e.g., SMTP, DNS, FTP, SSH, TCP/IP,SNMP, DNS,ARP,RARP, EGRIP & etc

Educational background

Web 3.0 & metaverse with BlockChain and AI
2021 - 2023
PIAIC
BS Electronics Engineering
2005 - 2009
Muhammad Ali Jinnah University Karachi (Islamabad Campus)
Computer Engineering
2002 - 2005
Ghulam Ishaq Khan Institute, Topi, Swabi

Languages

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