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Registration: 16.11.2023

Timur Normatov

Specialization: Product Analyst / Business Analyst
— Product and Business Analyst in B2B sector, IT sphere.
— Product and Business Analyst in B2B sector, IT sphere.

Portfolio

CII cloud

● Building processes, product management for B2G segment, documents composing and embedding.

Vimpelcom

● Estimation of retail loyalty programs productivity. ● Monitor and analyze efficiency of promotion and churn retention campaigns. ● Prediction their efficiency and influence on total department KPI results. ● SQL requests (Oracle, MySQL) and elaboration of reports (and presentations) also in SAS (BI). ● Involved in projects for extending functionality of analytical systems, compiled requirement specifications for IT developers.

T1Cloud

● Analytical reports system elaboration, using Power Query. ● Automatization sales reports and billing reports. ● Keeping product catalogue in SalesForce. Started managerial accounting design (MS Power BI Dashboard) for top-brass.

Technoserve

● B2B products analysis, weak points, new ideas to impact sales and raise life cycle. ● Formation and update investment cases by every product conception. ● Consulting product managers in law, financial and economical questions. ● Risk analysis of investments: scenarios model, its sources and find ways to avoid’em. ● Analytical reporting system development, business requirements for IT. ● Product KPI control for budgets executions. ● Participate in elaboration and implementation of the product strategy.

Skills

MS Excel
JIRA
Business analysis
Confluence
Metabase
OrangeCRM
SalesForce
1C-Bitrix24
Power Query
Power Pivot
Visio
Product analysis
Dashboards

Work experience

Business Analyst
06.2021 - 12.2023 |T1Cloud
MS Power, BI Dashboard
● Analytical reports system elaboration, using Power Query. ● Automatization sales reports and billing reports. ● Keeping product catalogue in SalesForce. Started managerial accounting design (MS Power BI Dashboard) for top-brass.
Product Analyst
08.2016 - 05.2021 |Technoserve
CRM
● B2B products analysis, weak points, new ideas to impact sales and raise life cycle. ● Formation and update investment cases by every product conception. ● Consulting product managers in law, financial and economical questions. ● Risk analysis of investments: scenarios model, its sources and find ways to avoid’em. ● Analytical reporting system development, business requirements for IT. ● Product KPI control for budgets executions. ● Participate in elaboration and implementation of the product strategy.
Director General
11.2013 - 08.2016 |Microfinancial Company
CRM
Launched start-up payday loan service. ● Managing campaigns to raise awareness, promotion measures, organization of events to promote services (ATL n BTL: in media, POS-products, Direct-marketing, sales and loyalty stimulation). Campaigns efficiency estimation. ● Compiling and working with business plan, financial feasibility and viability analysis. ● New products and services development. Reason for dissolution: worsening economic situation, shrinking microfinance institutions, lack of investments and prospects.
Business analyst / Sales Support Manager
01.2011 - 09.2013 |Orange Business Services
CRM, ERP
I was a part of Easy Office project team (service for Small and Medium Businesses). ● Economic model of products business-analysis, planning and prognosing business KPIs (Balanced Scorecard), creation of reporting system and presentations in English. Realty investments analysis, efficiency post-analysis. P&L of the product line, LTV, ARPA, ARPU analysis. Business processes elaboration and integration. New value-added customer services implementation (Smart-IVR, Customer portal). ● CRM and ERP sales support with reporting, business processes development, formation of databases and analytical reporting. Reasons for dismissal: closure of the project, disbandment of the Department.
Analyst / Trader
05.2009 - 12.2010 |Mini-fund in Russian stock exchange
CRM
● Financial market research (also CNN and Bloomberg). ● Effects of macroeconomic events on prices. ● Using wide range of mathematical models of prognosis. ● Selected Programmed automating trading systems. ● Doubling assets in 1,5 years. Reasons for dismissal: Multiple growth of tax burden, closure of the fund, new offer from Orange.
Expert of Loyalty Programs Estimation
10.2008 - 06.2009 |Vimpelcom
SQL, Oracle, MySQL
● Estimation of retail loyalty programs productivity. ● Monitor and analyze efficiency of promotion and churn retention campaigns. ● Prediction their efficiency and influence on total department KPI results. ● SQL requests (Oracle, MySQL) and elaboration of reports (and presentations) also in SAS (BI). ● Involved in projects for extending functionality of analytical systems, compiled requirement specifications for IT developers. Reasons for dismissal: new opportunity in stock trading, using statistics, big data field.
Head of Analysis and Reporting Group
01.2005 - 10.2008 |Russian Development Bank
CRM
1. Head of Analysis and Reporting Group. (November 2006 - October 2008). 2. Marketing and Product Development Department. (February 2007 – October 2008). ● Sales analysis, preparation of their P&L and common- financial reports. ● Regional statistics accumulation for reporting, wide researches of banking industry situation. ● Dual collaboration with retail as well as corporate product groups. ● Developed management reporting by retail and corp.business volumes. Internal DBMS, ABS “Bankir”. ● Customer base segmentation, target audience definition. Supported product line development and was involved in banking products promotion programs. ● Collaborated with IT Department to enhance analytical system functionality. 3. Analysis and Reporting Group Chief Deputy. Retail marketing Department. (November 2006 – January 2007). ● Developing management reporting by retail business. 2 staff members. 4. Senior Specialist. (February 2006 – November 2006). ● Researching retail products, optimal location for branches. ● Target group discovering, advertisements and promotions analysis, efficiency estimation. ● Retail banking products sales analysis and prognosis. ● Gathering data from external sources. Quantitative researches. ● Support new products and services development. Customers database and target audience definition. 5. Leading Specialist. Retail marketing department, researches group. (January 2005 – January 2006). ● Aggregation primary and secondary data. ● Reporting of retail banking business. Quantitative analysis. Sales and portfolio predictions. Reasons for dismissal: sanitation of RBR, new offer from Vimpelcom.
Marketing Analyst
12.2003 - 12.2004 |ASKOM
CRM
● Distribution of spare parts for tractors, combines and hung equipment. ● Business analysis and reporting. ● Organized exhibition participation. ● Media planning and advertising. ● Market researches, full marketing activities. ● Marketing analyst. Sales analysis (ABC, XYZ), SWOT analysis, reasons of deviations, recommendations. ● Quantitative and qualitative sales forecasting. ● Competitors’ activity. ● Sales promotions, pricing and assortment policy. Reasons of dismissal: Offer from Russian Development Bank.
Manager of Marketing Researches and Financial Analysis Department
03.2001 - 07.2003 |Uzbekinvest
CRM
● Trade Promotion activity. Assists local companies in integration to the international markets and provides foreign companies to enter national market. ● Investment projects commitment. 1. Manager. Methodology of Marketing Researches and Document Quality Management Department. (November 2002 – July 2003). ● Methodologies and standards of enterprise for marketing researches implementation, Business-plans and Technical-Economic Basis development. ● Responsible for finalizing projects, communication with foreign customers and banks. 2. Manager Senior Assistant. Marketing Researches and Financial Analysis Department. (May 2002 – October 2002). ● Business plans and Economic Proves for investment projects realization and finalizing. ● Searching investors. ● Financial and marketing analysis preparation and prognosis. ● International markets research. Marketing "field" and desk researches. SWOT analysis. 3. Manager Assistant. Marketing Services Department. (March 2001 – April 2002). ● Involved in investment projects and business plans development; also in global marketing researches. ● Duties included correspondence, document translations, interpretation in meetings.

Educational background

Management, Marketing, Economics
1996 - 2000
Tashkent State Technical University

Languages

EnglishUpper Intermediate