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Senior
Registration: 24.08.2026

Gabriel Saad

Specialization: QA Engineer / QA Lead
— Senior QA Engineer with 16+ years of experience in web and mobile testing, APIs, SQL, and accessibility (WCAG). Strong background in test planning, defect tracking, and Agile/DevOps environments. — Experienced in AI-assisted QA practices, leveraging LLM-based tools to enhance test case generation, exploratory testing, and defect analysis. Skilled in validating complex systems across UI, API, and backend layers, ensuring data consistency and system reliability. — Brings 15+ years of technical support and customer-facing experience, with a strong user-centric mindset and expertise in troubleshooting, incident analysis, and cross-functional collaboration.
QA Jira Postman Agile SQL Git Confluence Azure iOS Android Swagger kanban Functional testing Mobile Application Testing Software testing QA manual Regression Testing Jenkins Technical support QA Management Integration Testing REST Web Application Testing AQA CI/CD methodologies Charles MongoDB Manual Testing API Smoke Testing Automation Testing Test Cases Test Planning Docker Scrum
— Senior QA Engineer with 16+ years of experience in web and mobile testing, APIs, SQL, and accessibility (WCAG). Strong background in test planning, defect tracking, and Agile/DevOps environments. — Experienced in AI-assisted QA practices, leveraging LLM-based tools to enhance test case generation, exploratory testing, and defect analysis. Skilled in validating complex systems across UI, API, and backend layers, ensuring data consistency and system reliability. — Brings 15+ years of technical support and customer-facing experience, with a strong user-centric mindset and expertise in troubleshooting, incident analysis, and cross-functional collaboration.
QA Jira Postman Agile SQL Git Confluence Azure iOS Android Swagger kanban Functional testing Mobile Application Testing Software testing QA manual Regression Testing Jenkins Technical support QA Management Integration Testing REST Web Application Testing AQA CI/CD methodologies Charles MongoDB Manual Testing API Smoke Testing Automation Testing Test Cases Test Planning Docker Scrum

Skills

Functional Testing
Test Strategy
Web and mobile testing
API testing
SQL
Backend testing and data consistency validation
Accessibility testing (WCAG)
Cross-functional Team Leadership
QA Metrics & Reporting
Risk-Based Testing & Release Readiness
AI-assisted test case generation and optimization
LLM output evaluation
Incident management and root cause analysis
Jira
Azure DevOps
Postman
Swagger
MongoDB
DataDog
Jenkins
Playwright
BrowserStack
Charles Proxy
Docker
Agile/Scrum
CI/CD
REST APIs
Browser DevTools
Regression Testing
UAT (User Acceptance Testing)
Smoke Testing
Planning
Defect Management

Work experience

Senior QA Engineer
09.2025 - 05.2026 |Exo Logística
SAP, WMS
● Performed testing and validation of WMS/SAP integrations and operational workflows. ● Monitored inventory and logistics operations, identifying discrepancies and reporting issues. ● Provided operational and technical support to internal teams and users.
Senior QA Engineer
12.2024 - 07.2025 |Plan A Technologies
Jira, Postman, SQL, REST APIs
● Executed functional testing across web and internal systems. ● Performed API testing and data validation using SQL. ● Investigated reported issues and collaborated with developers to resolve defects.
QA Lead / Senior QA Engineer
11.2022 - 12.2024 |DevReady
Jira, Postman, SQL, WCAG Accessibility Testing
● Led QA efforts across multiple projects (web, APIs, accessibility). ● Designed and executed test strategies for complex systems. ● Analyzed defects and supported incident resolution with cross-functional teams.
Senior QA Lead
06.2022 - 11.2022 |Intive
BrowserStack, Agile/Scrum
● Led QA for mobile and web applications. ● Conducted testing on real devices and emulators. ● Investigated production issues and supported troubleshooting efforts.
Senior QA / QA Manager
04.2021 - 05.2022 |BairesDev
Azure DevOps, Postman, SQL
● Managed QA teams and coordinated testing activities. ● Performed API and database testing (SQL). ● Supported defect triage and issue resolution processes.
QA Lead
12.2020 - 04.2021 |Blue Trail Software
Jira, Postman, REST APIs
● Led QA activities for the workforce management platform. ● Tested backend, APIs, and mobile components. ● Participated in issue analysis and resolution workflows.
QA Lead
07.2019 - 12.2020 |OverActive
Azure DevOps, Postman, SQL
● Led QA for a streaming platform (web and mobile). ● Tested video playback and analytics integrations. ● Supported investigation of user-reported issues.
QA Scrum Team Lead
03.2018 - 06.2019 |Nobly POS
MongoDB, DataDog, React
● Led QA for iOS POS system and web backoffice. ● Executed functional and regression testing. ● Collaborated with teams to resolve production issues.
QC Analyst
04.2012 - 02.2018 |Globant
Jira, Azure DevOps, Postman, SQL, Browser DevTools, BrowserStack, Agile/Scrum, CI/CD, WCAG Accessibility Testing
● Worked on multiple projects across banking, retail, and media industries. ● Performed web and mobile testing. ● Supported defect analysis and client-facing issue investigation.
Test Analyst / Support
04.2010 - 04.2012 |TCS
Jira, SQL
● Performed QA testing across enterprise systems. ● Provided technical support to AMEX users and teams. ● Managed incidents and assisted in troubleshooting.
Technical Support Lead
12.2008 - 04.2010 |Infoland
CRM
● Led technical support operations and customer service. ● Managed systems and handled incident resolution. ● Used CRM tools for case tracking and user support.
Entrepreneur / IT Services
02.2004 - 10.2008 |NDA
hardware, networks
● Founded and managed 3 IT service locations. ● Provided technical support and customer assistance. ● Maintained networks, hardware, and daily operations.

Languages

EnglishUpper IntermediateSpanishNativeFrenchIntermediate