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Registration: 13.05.2024
Moataz Shaker
Specialization: PMP
Skills
Scrum
PMP V6 & V7
Amazon web services (AWS)
Azure Microsoft
CompTIA, security
Cisco (CCNA) R&S
MCSA 2012 & 2016
MCITP (enterprise)
Network basics (N +)
MS Word™
MS Excel™
MS PowerPoint™
Project management
Strong decision maker
Complex problem solver
Work experience
Project Manager
since 07.2022 - Till the present day |Al Ahly Tamkeen
ERP
Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective.
● Manage the engineering development projects and facilitates sprint releases.
● Create or analyze business requirements documents and project timelines.
● Guides team in time estimating practices and facilitates team estimates.
● Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional).
● Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance.
● Create reliable and practical plans for software development projects.
● Adhere to a rigorous test-driven development process.
● Report and estimate the development status on a regular basis.
● Write feature design specification documents for coding and design activities.
● Shield the team from unnecessary distractions and interferences. job requirements.
Project Manager
03.2021 - 09.2022 |Etisalat Egypt
JIRA, Manuscript
● Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
● Manage the engineering development projects and facilitates sprint releases.
● Create or analyze business requirements documents and project timelines.
● Guides team in time estimating practices and facilitates team estimates.
● Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional).
● Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance.
● Work with the team leads to resolve people problems and project roadblocks.
● Able to do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity.
● Leads team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program.
● Implement and support principles, rules and processes.
● Proactively identify and eliminate impediments and facilitate flow.
● Maintain team data in project management software (i.e. JIRA, Manuscript, etc.) to support estimates and execution.
● Presents high level project readouts for senior management.
● Supports product owner(s) with intra-team dynamics with respect to priorities and scope.
● Manage other special projects as assigned Other duties as needed.
Project Manager
09.2019 - 08.2021 |Sphere Consulting (SCIS)
CI/CD
● Designing and applying appropriate project management standards for incorporation in the NI Gateway Review Process.
● Managing the production of the required deliverables.
● Planning and monitoring the project.
● Adopting any delegation and use of project assurance roles within agreed reporting structures.
● Preparing and maintaining project, stage and exception plans as required.
● Managing project risks, including the development of contingency plans.
● Liaison with programmer management (if the project is part of a programmer) and related projects to ensure that work is neither overlooked nor duplicated.
● Monitoring overall progress and use of resources, initiating corrective action where necessary.
● Applying change control and configuration management processes.
● Reporting through agreed lines on project progress through highlight reports and end-stage assessments.
● Liaison with appointed project assurance representatives to assure the overall direction and integrity of the project.
● Maintaining an awareness of potential interdependencies with other projects and their impact.
● Adopting and applying appropriate technical and quality strategies and standards.
● Identifying and obtaining support and advice required for the management, planning and control of the project.
● Managing project administration.
● Conducting a project evaluation review to assess how well the project was managed.
● Preparing any follow-on action recommendations.
● Facilitate daily scrum, sprint planning, sprint demo and retrospective meetings.
● Forecast the possible deliverables in an iteration based on evidence and reliable measures.
● Follow agile principles and CI/CD process pipelines.
● Coach team members how to follow and comply with the scrum and agile concepts.
● Track and remove impediments.
● Create reliable and practical plans for software development projects.
● Adhere to a rigorous test-driven development process.
● Report and estimate the development status on a regular basis.
● Write feature design specification documents for coding and design activities.
● Shield the team from unnecessary distractions and interferences. job requirements.
Senior IT System Admin / Network Engineer
01.2017 - 12.2020 |Sphere Consulting
Microsoft, Cisco, Citrix, VMware
● Design, install and configure internal and customer facing servers, network devices and firewalls.
● Proactively manage and maintain server, network and firewall systems.
● Administer and support core Microsoft, Cisco, Citrix and VMware technologies.
● Develop and implement project plans, risk assessments and contingency plans.
● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
● Define and document best practices and support procedures.
● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
● Maintain inventory and asset configuration documentation.
● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies.
● Carry out special tasks at Management's direction.
● Interact with customers and staff at the technical level, as required.
● Other duties as assigned.
IT specialist
06.2015 - 06.2016 |Digital cloud
Microsoft, Cisco, Citrix, VMware
● Build and execute Installing, configuring and maintain servers and networks.
● Overseeing system performance and troubleshooting issues.
● Creating a backup and safeguarding the data if there are any hindrances.
● Performing system upgrades following new releases.
● Maintaining internal documentation through Wiki.
● Performing account setup.
● Sustaining network integrity, server deployment, and security.
● Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems.
● Ensuring high-level security and efficiency resulting in 100% output.
IT pre-sales / System Admin
01.2015 - 02.2017 |CAD&GIS
Microsoft, Cisco, Citrix, VMware
● Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
● Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
● Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
● Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
● Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
● Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
● Responsible for capacity, storage planning, and database performance.
IT specialist
11.2012 - 03.2015 |Vodafone Egypt
Microsoft, Cisco, Citrix and VMware technologies
● IT technical support & help disk to solve the problem adsl and make configuration for any router + configure the access point + configuration the usb flash connection + help the cst to solve the issue in the mobile internet and how to make configuration in his android system and windows phone and else+ Vodafone foundation.
● Design, install and configure internal and customer facing servers, network devices and firewalls.
● Proactively manage and maintain server, network and firewall systems.
● Administer and support core Microsoft, Cisco, Citrix and VMware technologies.
● Develop and implement project plans, risk assessments and contingency plans.
● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
● Define and document best practices and support procedures.
● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
● Maintain inventory and asset configuration documentation.
● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies.
● Carry out special tasks at Management's direction.
● Interact with customers and staff at the technical level, as required.
● Other duties as assigned.
Additional education
MIS
01.2007 - 04.2011
Modern Academy
Languages
SpanishElementaryEnglishProficientArabicNative