Hiring a Hardware/Software Support Developer brings numerous advantages to an organization. Firstly, they provide technical assistance, resolving hardware and software issues that could significantly hamper productivity. This ensures smooth operation of business processes and minimizes downtime, improving overall efficiency.

Secondly, their expertise in understanding complex technical information allows them to troubleshoot problems effectively. They can identify and fix any potential issues, thus preventing bigger problems down the line. This proactive approach can save both time and resources.

Thirdly, a support developer plays a key role in software and hardware updates and installations, ensuring that the organization keeps up with the latest technological advancements. They help maintain the integrity and security of the IT infrastructure, protecting the business from potential cyber threats.

Additionally, they offer valuable insights on the right tools and systems to invest in, based on the company's specific needs. They can also provide training to other staff members, increasing the organization's overall IT literacy, which can lead to more efficient problem-solving and decision-making.

Lastly, a Support Developer can improve customer satisfaction by providing timely and effective solutions to customer-related technical issues. Their role is vital in maintaining the company's reputation and customer trust.