A Desk.com developer designs, develops, and implements customer support solutions using the Desk.com platform. They build custom applications and integrations, enhance functionality, and improve user experience. They work with APIs, scripting languages, and web technologies to create a seamless support interface. Their work involves problem-solving and debugging, ensuring the system operates efficiently. They also collaborate with other teams to understand their needs, develop solutions, and provide technical support. Additionally, they may be responsible for maintaining system documentation and training end-users. The goal is to enhance customer service and business operations through effective use of the Desk.com platform.