A Cisco Contact Center Express Developer designs, develops, and implements customized contact center scripts and applications using Cisco's Unified Contact Center Express (UCCX) platform. They utilize programming languages such as Java and XML to create interactive voice response (IVR) systems and automated call distribution (ACD) processes. They ensure seamless integration with databases and other software systems for efficient data exchange. They also perform system troubleshooting and optimization for enhanced performance. Additionally, they work closely with stakeholders to understand their requirements, provide technical support, and perform system upgrades when necessary. This role requires a strong understanding of telecommunication systems and software development.