A BMC Remedy Ticketing System developer is responsible for designing, implementing, and maintaining the BMC Remedy IT Service Management Suite. They create custom applications to meet business needs, troubleshoot system issues, and ensure the smooth operation of the system. They also develop workflows, forms, and reports within the system, and work with stakeholders to understand their requirements and translate them into functional solutions. Furthermore, they take part in system upgrades, data integration, and perform system testing to ensure its functionality and efficiency. They may also provide training and support to users of the BMC Remedy system.