A Hardware/Software Support Developer provides technical assistance for hardware and software systems. They troubleshoot issues, implement fixes, and maintain systems to ensure optimal performance. Their tasks include installing and updating software, setting up and repairing hardware, and training users. They also respond to service requests and inquiries, provide solutions to problems, and document procedures for future reference. They work closely with other IT professionals to understand system requirements and functionality. Their role is crucial in ensuring the smooth operation of computer systems within an organization, making them an integral part of the IT team.