A ConnectWise developer specializes in using the ConnectWise software, a business management platform designed for IT service providers. They configure, customize, and integrate this platform into a company’s existing systems to streamline operations. They create automated processes, manage data, and troubleshoot issues. Additionally, they ensure the software aligns with the company's workflows and processes. They may also provide training and technical support for users. Their ultimate goal is to maximize the efficiency of IT services, project management, and customer relationship management through the effective use of the ConnectWise software.