← Back to list
Registration: 07.11.2023

Portfolio

K-ELECTRIC

• Lead, grow, and manage a team of Account Manager, Deputy/Assistant Managers and Officers who are each responsible for supporting a portfolio of clients, driving transformational performance for their respective portfolios which effectively results in revenue growth. • Developing and implementing strategic plans to manage and grow key accounts. This involves identifying opportunities for growth, creating account plans, and developing relationships with key stakeholders. • Build and maintain strong relationships with Industrial key customers, ensuring that they receive excellent customer service and that their needs are met. This can involve regular communication, conducting business reviews, and addressing any issues or concerns. • Identified new business opportunities within Industrial accounts, where alternate energy solutions were installed, and work with the account team to pursue them. • Develop and implement incentive programs to motivate the key account team, such as commission structures based on sales performance. • Analyse sales performance within key accounts, identifying areas for improvement and implementing strategies to address them. • Develop and manage budgets for key accounts, ensuring that resources are allocated effectively to achieve sales targets. • Collaborate with other departments, such as IBCs, HR, Marketing and Business Strategy, to ensure that key accounts receive the support they need to achieve their goals. • Identification and hiring top-performing key account managers, as well as provide them with training and development opportunities to ensure they have the skills and knowledge needed to excel in their roles. • Motivate and inspire the key account team to achieve sales targets and deliver excellent customer service. This can involve setting clear expectations, recognizing achievements, and providing coaching and feedback.

TPL TRAKKER

• Guide and empower Key Accounts Team to make decisions that properly balance the needs of customer such as performance metrics and cross-sell/upsell opportunities. • Organize task placement, follow task progression to completion: monitor all team members including trainees, employees, executives and external stakeholders. • Develop and lead teams in Strategic Account Planning Exercises, including goal setting and financial planning to reach targeted revenue goals. • Effectively represent the Voice of the Customer within organisation, glean strategic insights, identify performance gaps and help prioritize efforts to improve the customer journey, value proposition, communication, sales and support of our customers. • Coordinates the involvement of Key Account Managers, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. • Own the sales cycle - from lead generation to closure: foster prospects; build relationships; cultivate a consultative sales approach; manage the sales process through responsive, proactive and client-focused communication and client management. • Provide consultative selling and recommendations to increase the quality of acquisition/rental process and service provided to customer. • Lead major client relationships along with managing a team of Account Mangers, serving as the senior client contact responsible for overall account health, client success against key initiatives and relevant campaign performance. • Participate in various company initiatives and projects as requested. Identify and recommend team needs to Talent Pool for future leadership, including: personnel changes, tools, training and other needs that may come up over the natural course of business.

OCT Services LLC

• Developing and executing a comprehensive Sales & financial strategy that maximizes profitability and minimizes costs. • Monitoring and analyzing Sales & financial performance, including revenue, expenses, and cash flow, to identify opportunities for improvement and potential risks. • Creating and managing budgets, forecasting financial outcomes, and making recommendations for investment decisions in Cyber Security Product Portfolio. • Leading Sales planning, reporting, and analysis efforts, including monthly, quarterly, and annual Sales reviews and performance reports. • Identifying and managing financial risks and opportunities to optimize business operations and drive profitability in term of Customer Credit Reviews. • Collaborating with cross-functional teams to align Sales & financial strategies with business objectives and drive results. • Developing and implementing Sales policies and procedures to ensure financial compliance with regulatory requirements and best practices. • Managing Partner relationships with key stakeholders, including investors, lenders, and other partners. • Recruiting, training, and managing a team of Sales/Pre-Sales professionals to support operations and drive business results. • Maintaining a strong understanding of industry trends, market conditions, and competitive landscape to inform the decisions and strategies.

Skills

CRM
Monitoring and analyzing Sales
Develop and lead teams
Organize task placement
Lead major client relationships along
Development management

Work experience

Group Sales Head
05.2022 - 05.2023 |OCT Services LLC
.
• Developing and executing a comprehensive Sales & financial strategy that maximizes profitability and minimizes costs. • Monitoring and analyzing Sales & financial performance, including revenue, expenses, and cash flow, to identify opportunities for improvement and potential risks. • Creating and managing budgets, forecasting financial outcomes, and making recommendations for investment decisions in Cyber Security Product Portfolio. • Leading Sales planning, reporting, and analysis efforts, including monthly, quarterly, and annual Sales reviews and performance reports. • Identifying and managing financial risks and opportunities to optimize business operations and drive profitability in term of Customer Credit Reviews. • Collaborating with cross-functional teams to align Sales & financial strategies with business objectives and drive results. • Developing and implementing Sales policies and procedures to ensure financial compliance with regulatory requirements and best practices. • Managing Partner relationships with key stakeholders, including investors, lenders, and other partners. • Recruiting, training, and managing a team of Sales/Pre-Sales professionals to support operations and drive business results. • Maintaining a strong understanding of industry trends, market conditions, and competitive landscape to inform the decisions and strategies.
Assistant Vice President / Head of Key Accounts
03.2021 - 04.2022 |TPL TRAKKER
.
• Guide and empower Key Accounts Team to make decisions that properly balance the needs of customer such as performance metrics and cross-sell/upsell opportunities. • Organize task placement, follow task progression to completion: monitor all team members including trainees, employees, executives and external stakeholders. • Develop and lead teams in Strategic Account Planning Exercises, including goal setting and financial planning to reach targeted revenue goals. • Effectively represent the Voice of the Customer within organisation, glean strategic insights, identify performance gaps and help prioritize efforts to improve the customer journey, value proposition, communication, sales and support of our customers. • Coordinates the involvement of Key Account Managers, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. • Own the sales cycle - from lead generation to closure: foster prospects; build relationships; cultivate a consultative sales approach; manage the sales process through responsive, proactive and client-focused communication and client management. • Provide consultative selling and recommendations to increase the quality of acquisition/rental process and service provided to customer. • Lead major client relationships along with managing a team of Account Mangers, serving as the senior client contact responsible for overall account health, client success against key initiatives and relevant campaign performance. • Participate in various company initiatives and projects as requested. Identify and recommend team needs to Talent Pool for future leadership, including: personnel changes, tools, training and other needs that may come up over the natural course of business.
Deputy General Manager / Key Accounts
01.2019 - 10.2020 |K- ELECTRIC
.
• Lead, grow, and manage a team of Account Manager, Deputy/Assistant Managers and Officers who are each responsible for supporting a portfolio of clients, driving transformational performance for their respective portfolios which effectively results in revenue growth. • Developing and implementing strategic plans to manage and grow key accounts. This involves identifying opportunities for growth, creating account plans, and developing relationships with key stakeholders. • Build and maintain strong relationships with Industrial key customers, ensuring that they receive excellent customer service and that their needs are met. This can involve regular communication, conducting business reviews, and addressing any issues or concerns. • Identified new business opportunities within Industrial accounts, where alternate energy solutions were installed, and work with the account team to pursue them. • Develop and implement incentive programs to motivate the key account team, such as commission structures based on sales performance. • Analyse sales performance within key accounts, identifying areas for improvement and implementing strategies to address them. • Develop and manage budgets for key accounts, ensuring that resources are allocated effectively to achieve sales targets. • Collaborate with other departments, such as IBCs, HR, Marketing and Business Strategy, to ensure that key accounts receive the support they need to achieve their goals. • Identification and hiring top-performing key account managers, as well as provide them with training and development opportunities to ensure they have the skills and knowledge needed to excel in their roles. • Motivate and inspire the key account team to achieve sales targets and deliver excellent customer service. This can involve setting clear expectations, recognizing achievements, and providing coaching and feedback.
Regional Key Accounts Manager
07.2014 - 08.2018 |JAZZ-MOBILINK (VEON)
.
• Maintain sales volume, product mix, and selling price by keeping regional P&L as per company standards. • Ensure achievement of assigned regional targets through selling of GSM, Data, VAS, Devices and Financial Services solutions along with developing strategy to maximize sales volume and quality of acquired accounts over competitors. • Manage South Service teams by developing a business plan covering sale, revenue, expense controls, portfolio management, retention / churn prevention, relationship upselling, collection and promoting the organization’s presence throughout the region. • Liaise with internal stakeholders to ensure alignment on business deliverables and maximum value addition. • Build Relationship and rapport development with the top tier of the company/customers • Prepare and execute proper succession plan. • Penetrate in large corporates and leading large projects. • To assist in product development and market penetration for enterprise solutions in the region. • Drive penetrative strategy into the region and enable the team to push the solutions, GSM, Devices and FS portfolio to customers. • Maintain high level presence in the corporate sector • Maintain resolution of network /coverage matters of the region with respect to expansion. • Prepare and Present daily/weekly/monthly performance reports to the Management and can take decision on challenges. • Monitor KPIs through regular reporting and analysis to assess regional performance. • To assist in product development and market penetration for enterprise solutions in the region. • Maintain company acceptable P&L • Managing team to ensure KPI’s and targets related to GSM, Data, VAS, Devices and non-conventional products.
Key Account Manager / Corporate Network Services
08.2012 - 02.2014 |Supernet Pakistan Pvt. Ltd.
.
• Conceptualizing and implementing need-based business strategies and tweaking existing products for penetration in unexplored areas. • Responsible for the execution of team’s strategy and plans to achieve growth, in line with the vision of the company. • Develop strong relationship with key accounts and identify opportunities for breakthrough and up-sell. • Strategic planning and execution for Enterprise & Financial Account in various industries and public sector. • To manage, work and produce results in highly complex scenario with multiple stakeholders. • Coordinate closely with the marketing department to equip the sales force with required marketing support. • Support the overall business partner strategy, including the segmentation and selection of B2B customers. • Position Supernet Ltd as a leader and Enterprise service provider of B2B solutions that span multiple technologies which can assist customers to run their business operations smoothly.
Manager / Home & Personal Care Products
07.2008 - 05.2010 |Unilever Pakistan Ltd.
.
• Provide the key point of contact between the customer and the company. • Business development of the existing customer, working with the marketing function and business development function to sell existing brands at key points in the year. • To expand the value of each account of brands and SKU’s. • Business development of existing customers, anticipating demand and opportunities to expand the portfolio of products within the customers’ range. • To be involved in the sourcing and selection of products, negotiation, financial feasibility, full costing analysis, customer presentation and assistance in creation of product specifications for presentation. • Manage and develop the relationships. • Develops the customer and channel strategy. • Work out on customer and channel business plan. • Develop and negotiate joint business plan with customers. • Execution of plan, monitoring and review. • Provide customer and channel understanding. • Negotiate and manage trade terms and trade funding. • Responsibility for profitability of the individual product lines and the account generally through detailed and precise financial and stock controls.

Educational background

BBA (Bachelor’s Degree)
Institute of Business Management (IoBM - CBM)
MBA (Executive)
Till 2023
Greenwich University

Additional education

Digital Marketing & Action / Sustainable Business Strategy
Harvard Business School
Information Technology
Till the present day
NCR Education Centre (AT&T)
E-Commerce / CIW (Certified Internet Webmaster)
Apiit-Pk

Languages

EnglishProficient