Hiring an HTML Help Workshop developer can significantly improve your software's user experience. These developers specialize in creating comprehensive help files, tutorials, and documentation in HTML format. They can design an intuitive, user-friendly help system that integrates seamlessly with your software, providing clear instructions and troubleshooting information to users. This can reduce user frustration, lower the demand on your customer support team, and increase overall user satisfaction. Moreover, their skills can be invaluable in creating indexed, searchable, and interactive help content, enhancing the product's usability and accessibility.